Summary
Work History
Education
Skills
Timeline
Generic

Leisha McCaig

Dacula

Summary

Dynamic case manager with experience at Gwinnett County Department of Family & Children Services, excelling in crisis intervention and resource coordination. Proven ability to advocate for clients and collaborate effectively with interdisciplinary teams, ensuring tailored service plans that meet diverse needs. Strong communicator dedicated to achieving positive outcomes for children and families.

Work History

Case Manager for Foster Care

Gwinnett County Department of Family & Children Services
  • Communicate effectively with children, biological parents, foster parents & collaterals in person as well as by phone.
  • Document in government system SHINES communication, appointments, education, etc.
  • Attend court, meetings, trainings, and events.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Counseled clients on available resources within the community that could help meet their needs.

Paraprofessional for Autism Spectrum Disorder

Gwinnett County School System
  • Use skill in developing interpersonal relationships
  • Practice effective interpersonal skills with staff, families and children
  • Apply knowledge of child behavior and manage child behavior
  • Provide services aimed at educating children
  • Communicate effectively with families and other staff members
  • Use skill in team building and building group dynamics
  • Apply knowledge of community organizations

Direct Support Technician

Benchmark Human Services
Warner Robins
  • Communicate effectively and courteously with staff, families and clients
  • Participate in care coordination of clients
  • Participate in client follow-up and transition
  • Apply critical thinking as well as empathy in working with clients
  • Exercise flexibility and creativity when participating in designing care plans
  • Assess clients’ needs
  • Advocate solutions in support of clients
  • Track and document clients’ activities
  • Update records in a timely manner
  • Identify and recommend crisis services as necessary
  • Collaborate and cooperate with team members
  • Accomplish effective client care
  • Adhere to professional standards, protocols, rules and regulations
  • Access and appropriately use community activities and resources
  • Develop and track client goals
  • Provide support services for clients including assessments and service planning with individual and groups
  • Communicate effectively and courteously with clients, staff and members of the community
  • Exercise strong interpersonal skills and oral and written communication skills
  • Follow oral and written instructions quickly and accurately
  • Attend meetings and professional trainings
  • Collaborate with management on how to support clients’ needs
  • Enter data on clients’ social skills and academic accomplishments
  • Complete documentation, data collection and reporting requirements accurately and in a timely manner

Education

Masters of Social Work - Master Social Work

Albany State University
Albany, Georgia
05-2027

BA - psychology

University of New Mexico
Albuquerque, New Mexico

Skills

  • Case management
  • Crisis intervention
  • Resource coordination
  • Effective communication
  • Interdisciplinary collaboration
  • Client advocacy

Timeline

Case Manager for Foster Care

Gwinnett County Department of Family & Children Services

Paraprofessional for Autism Spectrum Disorder

Gwinnett County School System

Direct Support Technician

Benchmark Human Services

Masters of Social Work - Master Social Work

Albany State University

BA - psychology

University of New Mexico

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Leisha McCaig