Lejla Eminovic

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

•Use social media to convey relevant messages to your target audience

•Use creativity to come up with new marketing ideas and create content for various mediums

•Use project management skills to stay organized, meet deadlines, and solve problems

•Drafting emails to marketing team members about an upcoming campaign launch

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.