LE'KISHA BARRIERE'
Norcross
Summary
To obtain a position with a company capable of utilizing my diverse background in customer service that offers a competitive salary and benefits package along with an incredible opportunity for growth.
Overview
24
24
years of professional experience
Work History
Package Handler
UPS
Doraville
10.2005 - Current
- Scanned and sorted packages for businesses and individuals, ensuring accurate shipping to various states and countries.
- Sorted packages by zip code for efficient placement in bins or routing to different hub areas on conveyor belts.
- Scanned barcodes to ensure accurate package tracking and processing.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Inspected incoming packages for damage and reported issues promptly.
- Maintained cleanliness and organization of work area for safety compliance.
- Followed safety protocols to minimize risks in a fast-paced environment.
Employee Retention Co-Chair
UPS
Doraville
10.2009 - 03.2011
- Schedule meeting place and time, prepare agenda and facilitate meetings.
- Establish meeting ground rules and review with appropriate management.
- Analyze turnover trends using prior year terminations.
- Followed up with committee members to ensure action plans communicated effectively to all hourly employees through PCMs and focus meetings.
- Make sure retention information is posted in an area that can be viewed by all hourly and management employees.
- Organized group activities that fostered teamwork among all employees, enhancing collaboration between management and non-management.
- Committee members or co-chairs coordinate with employee relations activities.
- Coordinated training programs for staff on safety and compliance procedures, improving overall workplace safety awareness.
Revenue Auditor
UPS
New Orleans
04.2005 - 08.2005
- Conducted detailed audits of revenue transactions for accuracy and compliance.
- Verified weight and size of packages for accurate shipping costs.
- Classified packages based on weight and size criteria, ensuring compliance with shipping regulations.
Preload Clerk
Spherion Staffing Agency (UPS)
New Orleans
05.2002 - 04.2005
- Pulled packages for will-calls and entered package information in the system to ensure accurate order fulfillment.
- Contacted customers to notify them of package availability at the center and arranged for re-delivery options.
- Lift packages safely in a warehouse environment. weighing up to 45 lbs., handle all future deliveries and postcard materials.
Education
Bachelor of Science - Information Technology: Computer Networking & Security Technology
Herzing University
Atlanta, GA05-2011
Skills
- Package handling
- Package scanning
- Barcode tracking
- Shipment tracking
- Package sorting
- Damage control
- Safety compliance
- Workplace cleanliness
- Time management
- Multitasking
- Operating Systems
- Data analysis
- Weight management
- Tractor operation
- Communication skills
- Sorting packages
Accomplishments
- Sorted and packed thousands in pounds of food and supplies. Atlanta Community Food Bank, 09/01/07, 11/01/07, Supporting a wide range of people in need, from children to the working poor. Food pantries, community kitchens, childcare centers, night shelters and senior centers are among the agencies that receive products from the Food Bank. Atlanta, GA
Timeline
Employee Retention Co-Chair
UPS
10.2009 - 03.2011
Package Handler
UPS
10.2005 - Current
Revenue Auditor
UPS
04.2005 - 08.2005
Preload Clerk
Spherion Staffing Agency (UPS)
05.2002 - 04.2005
Bachelor of Science - Information Technology: Computer Networking & Security Technology
Herzing University