Leland Burks
Conyers
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Macy’s Logistics and Operations
Stone Mountain
10.2025 - Current
- Supervised daily operations and ensured compliance with safety standards.
- Trained and mentored staff on warehouse processes and best practices.
- Coordinated shipping and receiving activities to optimize workflow efficiency.
- Monitored performance metrics and provided feedback to team members regularly.
- Assigned work and monitored performance of project personnel.
Outbound shipping supervisor
Ryder Logistics
C
08.2023 - 10.2025
- Coordinated logistics with carriers to optimize delivery schedules and routes.
- Streamlined workflows to improve efficiency in package handling and dispatching.
- Communicated with customers regarding shipping inquiries and service updates.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
Assistant Manager
Amazon
Stone Mountain
03.2021 - 07.2023
- Coordinated daily operations with cross-functional teams to enhance workflow efficiency.
- Developed and implemented training programs for new team members and staff.
- Utilized data analysis tools to monitor key performance indicators for team success.
Assistant Manager/Crew Trainer
McDonald's
Conyers
02.2019 - 01.2021
- Assisted in training new team members on operational procedures.
- Supervised shifts to ensure quality service and food safety standards.
- Coordinated scheduling for staff to meet operational needs.
- Handled customer complaints and resolved issues effectively.
Machine Operator/Packer
Golden State Foods
Conyers
09.2017 - 01.2018
- I was a ketchup line operator for golden state foods
- Inspected packaged products for defects and ensured compliance with standards.
- Stacked filled boxes on pallets according to company guidelines for shipping purposes.
Education
High school diploma -
Salem High School
Conyers, GASkills
- Machine Operator
- Packaging
- Manufacturing
- Fast learner
- Assembly
- Warehouse Experience
- Shipping & Receiving
- Mechanical Knowledge
- Order fulfillment
- Employee evaluation
- Forklift
- Pallet Jack
- Management
Certification
Forklift Certification
Assessments
Mechanical knowledge, Proficient, 09/01/20, Understanding and applying mechanical concepts and processes.
Timeline
Supervisor
Macy’s Logistics and Operations
10.2025 - Current
Outbound shipping supervisor
Ryder Logistics
08.2023 - 10.2025
Assistant Manager
Amazon
03.2021 - 07.2023
Assistant Manager/Crew Trainer
McDonald's
02.2019 - 01.2021
Machine Operator/Packer
Golden State Foods
09.2017 - 01.2018
High school diploma -
Salem High School