Lemuel Pena
Villa Rica
Summary
Results-driven Warehouse Manager with expertise in logistics coordination, inventory management, and staff supervision. Committed to enhancing operational efficiency and safety compliance through effective training programs and optimized delivery routes.
Overview
23
23
years of professional experience
Work History
Warehouse Manager
Northside Deli Provisions LLC
Mableton, GA
11.2017 - Current
- Oversaw daily warehouse operations to ensure timely order fulfillment and accurate inventory management.
- Implemented safety protocols, reducing workplace incidents and enhancing employee compliance with regulations.
- Developed training programs for new staff, increasing operational efficiency and knowledge retention within the team.
- Coordinated logistics and transportation schedules, optimizing delivery routes for improved customer satisfaction.
- Managed inventory control processes, ensuring stock levels aligned with demand forecasts to minimize shortages.
- Analyzed workflow processes to identify bottlenecks, leading to enhanced productivity across all warehouse functions.
- Cultivated a collaborative team environment, mentoring staff to improve performance and job satisfaction levels.
- Established key performance indicators for warehouse operations, driving continuous improvement initiatives in overall efficiency.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
- Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
Driver, Warehouse Orders
Puerto Rico Deli Provisions
Bayamon, Puerto Rico
02.2013 - 11.2017
- Operated delivery vehicles to transport warehouse orders efficiently.
- Coordinated loading and unloading of products, ensuring accurate order fulfillment.
- Maintained inventory accuracy through systematic tracking and documentation processes.
- Implemented safety protocols to enhance workplace safety and compliance standards.
- Trained new staff on operational procedures and best practices for warehouse tasks.
- Optimized delivery routes to reduce transit times and improve service reliability.
- Monitored vehicle maintenance schedules, ensuring optimal performance and safety compliance.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Loaded truck and properly secured items to prevent damage for deliveries.
Receiving Manager
J.F. Montalvo Cash & Carry
Bayamon, Puerto Rico
01.2003 - 02.2013
- Oversaw incoming shipments, ensuring accurate inventory counts and proper documentation.
- Coordinated with suppliers to resolve discrepancies and maintain timely deliveries.
- Implemented process improvements that reduced receiving errors and streamlined workflows.
- Managed inventory control systems to optimize stock levels and minimize waste.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
- Enhanced warehouse organization for smoother operations and improved productivity.
- Collaborated with other department managers to develop cross-functional strategies for maximizing store performance.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
- Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Education
High School Diploma -
Academia Discipilos De Crsitos
Bayamon, Puerto RicoSkills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Hiring and training
- Loading and unloading
- Problem-solving
- Order picking and processing
- Staff supervision
- Order fulfillment
- Delivery scheduling
- Forklift operation
- Warehouse organization
- Daily operations management
- Warehouse operation oversight
- Logistics coordination
- Operations planning
- Warehouse logistics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Manager
Northside Deli Provisions LLC
11.2017 - Current
Driver, Warehouse Orders
Puerto Rico Deli Provisions
02.2013 - 11.2017
Receiving Manager
J.F. Montalvo Cash & Carry
01.2003 - 02.2013
High School Diploma -
Academia Discipilos De Crsitos