Lena Nicholson
Lovejoy
Summary
Driven and detail-oriented professional with experience managing multiple priorities, solving complex problems, and delivering high-quality results in fast paced environments . Demonstrated ability to communicate effectively, collaborate with diverse teams , and adapt quickly to changing business needs. Strong organizational , analytical , and customer service skills with a commitment to continuous improvement and achieving organizational goals. Recognized for reliability , professionalism, and a proactive approach to supporting team success and operational excellence .
Overview
2027
2027
years of professional experience
Work History
Crew Member
Chipotle
Griffin, GA
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepared and assembled food items following Chipotle's quality standards and safety regulations.
- Maintained cleanliness of work area, ensuring compliance with health and safety guidelines.
- Operated kitchen equipment efficiently, contributing to smooth daily operations during peak hours.
Cashier Team Lead
QuikTrip
Locust Grove, GA
- Supervised daily cash handling and ensured accurate transactions.
- Trained and mentored new cashiers on operational procedures.
- Managed team schedules and optimized workflow for efficiency.
- Implemented inventory management practices to reduce shrinkage.
Warehouse Forklift Operator
Dollar General Distribution Center
Jackson, GA
01.2026 - 06.2026
- Operated forklifts safely to transport merchandise throughout warehouse.
- Loaded and unloaded products from trucks, ensuring accuracy in inventory management.
- Inspected equipment regularly for safety compliance and operational efficiency.
- Collaborated with team members to maintain organized storage areas and optimize workflow.
Warehouse Associate
Home Depot
Locust Grove, GA
09.2024 - 12.2025
- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Loaded and unloaded shipments, maintaining safety protocols during handling procedures.
- Collaborated with team members to optimize workflow and improve productivity.
Customer Service Representative
Walmart
Griffin, GA
01.2024 - 08.2024
- Resolved customer inquiries and complaints efficiently through effective communication and problem-solving skills.
- Assisted in training new team members on customer service protocols and store procedures.
- Utilized point-of-sale systems to process transactions accurately and efficiently, enhancing checkout experience.
- Maintained product knowledge to provide informed recommendations, improving customer satisfaction levels.
Front Desk Assistant
Mobley Eye Care
Fayetteville, GA
02.2022 - 04.2024
- Managed patient scheduling and appointment reminders to enhance operational efficiency.
- Assisted with front desk operations, ensuring smooth patient check-in and check-out processes.
- Maintained electronic health records, ensuring data accuracy and compliance with privacy regulations.
- Responded to patient inquiries, providing information on services and resolving issues effectively.
Education
High School Diploma -
Griffin High School
Griffin, GA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Attention to detail
- Taking orders
- Flexible schedule
- Self-discipline
- Integrity and honesty
- Safety awareness
- Basic math
- Valid Driver's license
- Telephone etiquette
Timeline
Warehouse Forklift Operator
Dollar General Distribution Center
01.2026 - 06.2026
Warehouse Associate
Home Depot
09.2024 - 12.2025
Customer Service Representative
Walmart
01.2024 - 08.2024
Front Desk Assistant
Mobley Eye Care
02.2022 - 04.2024
Crew Member
Chipotle
Cashier Team Lead
QuikTrip
High School Diploma -
Griffin High School