Lena Yang
Doraville
Summary
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Office Manager
Aeromedical Inc.
08.2010 - 03.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained and scheduled appointments with patients.
- Collaborated with owner on patient reports and patient charts.
Store Manager's Assistant
99 Warehouse
01.2008 - 08.2013
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
High School Diploma -
Norcross High School
05-2001
Skills
- Organizational skills
- Customer relations
- Clear oral/written communication
- Administrative support
- Document management
- Decision-making
Languages
English
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Office Manager
Aeromedical Inc.
08.2010 - 03.2025
Store Manager's Assistant
99 Warehouse
01.2008 - 08.2013
High School Diploma -
Norcross High School
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