- Music
- Fashion
- Acting and Theater
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
Leonard Fowler
Atlanta
Summary
.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Bos Security
03.2023 - Current
- Assigned to the Thompson Hotel.
- Monitored premises to ensure safety and security of personnel and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Conducted regular patrols to detect and deter potential security breaches or hazards.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with law enforcement during investigations to provide necessary support and information.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Account Manager
Sun State Security
01.2022 - 03.2023
- Responsible for Keeping a daily activity log of all activities during assigned shifts
- Documented all incidents during assigned shifts in a detailed incident report format
- Perform walking patrols checking various points throughout the building
- Enforce the rules set forth by the customer in a professional and courteous manner
- Ability to interact and communicate with visitors and employees
- Ability to identify critical issues quickly and accurately, and to be able to respond in an appropriate manner
- Managed client accounts, ensuring satisfaction and retention through personalized service.
- Trained and mentored junior staff on best practices in account management and customer relations.
Security Officer
Private Sector Security / Movie Studio
03.2020 - 12.2021
- Responsible for providing security services for employees and visitors as well as protecting entry of the building to ensure the safety and security of all visitors and property
- Enforced and communicated all rules and regulations to visitors and employees
- Write daily reports as well as incident reports as needed
- Reporting all necessary incidents and discrepancies observed while at the scene and escalating them to the appropriate departments
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Account Manager
Pinkerton
07.2019 - 02.2020
- Develops a Business plan and individual account Plans, for 5 locations as part of my responsibilities
- Served as the primary focal point to the customers on all security matters and audits for all 5 account locations
- Coordinating the implementation of a client’s security policies
- Defining and managing security procedures for all 5 account
- Developing and implementing account-wide incident response programs including delivering security compliance reports
Security Account Manager
UAS
05.2016 - 06.2019
- Responsible for 6 Laquinta Hotels
- On-call twenty-four (24) hours per day, seven (7) days per week
- Served as the liaison between the Contractor and security personnel
- Responsible for all operations, equipment, and training of new security personnel
- Supervised and monitored the work of subordinate personnel responsible for 6 locations
- Scheduling of all officers as requested by the client
- Interviewing, prescreening, and selection of security applicants
- Disciplinary of subordinate personnel
- Attending required and mandatory meetings
- Developed and implemented security protocols to mitigate risks in client environments.
- Trained and mentored junior staff on best practices in security management and client relations.
Education
No Degree - Criminal Justice
Grand Rapids Community College
Grand Rapids, MI06-1984
Skills
- Report writing
- Incident reporting
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Detail-oriented
- Patrol operations
- Emergency response
- Conflict de-escalation
- Premises patrol
- Reliability
- Punctuality
Accomplishments
- Supervised team of 46 officers
- Documented and resolved overtime issues which led to lowest overtime in company
- Collaborated with team of 6 managers in the development of fire response team
- Used Microsoft Excel to develop inventory tracking spreadsheets for adidas yeezy brand
Certification
Majored in Criminal Justice Security certificationcation from the State of Georgia
Interests
Timeline
Security Officer
Bos Security
03.2023 - Current
Account Manager
Sun State Security
01.2022 - 03.2023
Security Officer
Private Sector Security / Movie Studio
03.2020 - 12.2021
Security Account Manager
Pinkerton
07.2019 - 02.2020
Security Account Manager
UAS
05.2016 - 06.2019
No Degree - Criminal Justice
Grand Rapids Community College
Employee of the month several times
I have been elected employee of the month for several companies I have worked for in my 25 years of working in the security business. Most notably for consistently having the lowest over time rate as a security Manager for a contract security company JC Penny's corporate distribution center in Forrest Park Georgia.