LEONARD C. WALSTON, III
Atlanta
Summary
My goal is to obtain a position that will utilize my knowledge and experience in sales, business management, and customer service; one that will offer opportunities for personal contribution and professional growth.
Overview
20
20
years of professional experience
Work History
Portfolio Manager / Audi Brand Specialist
Audi Marietta
Marietta
09.2023 - Current
- Act as primary contact for returning lease, finance, and service customers to drive retention and new business growth.
- Conduct face-to-face meetings with prospective customers using eLeads CRM, consultative sales techniques, and thorough needs assessment.
- Strong focus on delivering exceptional customer service to build rapport and generate referrals.
- Perform regular test drives and vehicle walkarounds to enhance customer engagement.
Sales & Leasing Consultant, Nalley Infiniti
Asbury Automotive Group
Atlanta
01.2017 - 10.2023
- Winner of Asbury’s Store Walk Around Contest – 2019 & 2022
- Award of Excellence Winner - 2023
Vice President of Production, Chief Audio Engineer, Video Editor
Dunlop Productions
Atlanta
01.2012 - 02.2021
- Oversaw client projects from concept to completion, including video production & editing, audio tracking, mixing, and mastering.
- Functioned as Chief Audio Engineer for live event productions, leading A1, A2, and break-out teams.
- Fostered positive relationships with clients through effective communication and collaboration.
- Coordinated production schedules, activities, and travel logistics for smooth operations.
- Created custom music and sound design for various audio and video projects.
Sales Account Manager
The Guardian Protective Services
Atlanta
03.2015 - 05.2016
- Served as the primary contact and administrator for the greater Atlanta, Savannah, and Birmingham markets.
- Scheduled and conducted face-to-face sales calls with prospective clients in an effort to establish a working partnership and ultimately drive revenue into the supported centers.
- Managed all aspects of company expansion and branding.
- Created and implemented The Guardian’s Active Shooter Program, which is now being taught at multiple college and business facilities in the greater Atlanta metropolitan area – January, 2016
Sales, Field Accounts (CSS) – Office & Printing Division
FedEx Corporation
Nashville
02.2008 - 05.2010
- Ensured proper service and retention by maintaining regular contact with assigned accounts and served as the primary relationship owner for all key market accounts.
- Scheduled and conducted face-to-face sales calls with prospective clients in an effort to establish a working partnership and ultimately drive revenue into the supported centers.
- Worked closely with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national accounts.
- FedEx Office Platinum Sales Club – 2008 & 2009
Manager, Retail & Production
FedEx Office & Print Center
Edina
08.2005 - 02.2008
- Directed and monitored all printing & production processes.
- Created custom layout & design work for our clients and provided creative consultations for all product services including the creation of business cards & stationary, signs & banners, brochures, resumes, and promotional flyers.
- Worked closely with the Area Manager in executing operational programs and processes as well as the management, coaching, and development of store colleagues.
- Assisted with the implementation of FedEx Office visual merchandising standards; executed all promotional strategies.
- Strong commitment to providing quality customer service and ensuring high satisfaction levels that ultimately contributed to a 20% increase in repeat customer traffic in my first year as manager – July, 2006
- District Employee of the Year – 2006, 2007
Education
Audio Engineering, Audio Production Diplomas - ProTools Certification for Music Production, Post-Production, and Mixing Techniques
The Institute of Production & Recording
Minneapolis, MN01.2004
BM - Music Business & Administration
Berklee College of Music
Boston, MA01.2003
Skills
- Professional, highly motivated, thorough, and precise in attention to detail
- Enthusiastic team player with over twenty years of experience in sales, management, customer service, and office administration
- Articulate, with strong public speaking skills, energetic phone skills, and presentation skills
- Excellent analytical and organizational skills, major strength is the ability to work within the time constraints allotted, and stay calm under intense pressure
- Mac and PC proficient, Microsoft Office Adobe & Google Suites, eLeads CRM & Salesforce
References
References available upon request.
Timeline
Portfolio Manager / Audi Brand Specialist
Audi Marietta
09.2023 - Current
Sales & Leasing Consultant, Nalley Infiniti
Asbury Automotive Group
01.2017 - 10.2023
Sales Account Manager
The Guardian Protective Services
03.2015 - 05.2016
Vice President of Production, Chief Audio Engineer, Video Editor
Dunlop Productions
01.2012 - 02.2021
Sales, Field Accounts (CSS) – Office & Printing Division
FedEx Corporation
02.2008 - 05.2010
Manager, Retail & Production
FedEx Office & Print Center
08.2005 - 02.2008
Audio Engineering, Audio Production Diplomas - ProTools Certification for Music Production, Post-Production, and Mixing Techniques
The Institute of Production & Recording
BM - Music Business & Administration
Berklee College of Music