Lequisa Dorsey
Griffin
Summary
Detail-oriented Billing Specialist with 10+ years of experience in customer support, data management, and administrative operations. Proven ability to review and reconcile billing data, maintain accurate records, and ensure timely invoicing. Strong background in handling high-volume accounts, resolving discrepancies, and supporting cross-functional teams. Known for accuracy, organization, and delivering excellent client service in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Remote Billing Specialist
Chime Solutions
10.2020 - 11.2024
- Reviewed daily reports, timesheets, and work logs to ensure billing accuracy and completeness
- Entered and maintained billing data, labor hours, and account details in internal systems and spreadsheets
- Reconciled discrepancies in billing, timekeeping, and documentation; collaborated with internal teams to resolve issues
- Set up and maintained billing records, projects, and account details in system databases
- Supported payroll processes by verifying time entries aligned with job tasks and cost codes
- Monitored account activity and timelines to ensure timely and accurate invoicing
- Maintained organized records and tracking tools for billing, job costs, and account updates
- Provided customer support by handling account inquiries, updating information, and resolving concerns
Legal Administrative Assistant
The Graham Firm
Griffin
03.2013 - 09.2020
- Performed clerical duties, such as sorting mail, faxing documents, answering emails, and transcribing dictation.
- Answered incoming calls in a professional manner and directed inquiries to appropriate personnel as needed.
- Greeted visitors upon arrival at the office and provided general information about the firm's services.
- Organized client files, including opening new cases in the computer system; created chronologies of events, and tracked deadlines.
Store Manager
The UPS Store Inc.
Griffin
06.2008 - 07.2012
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Spalding High School
Griffin, GA05-2005
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GASkills
- Billing & Invoicing
- Account Reconciliation
- Data Entry & Management
- Customer Account Management
- Administrative Support
- Case Files Organization
- Problem Resolution
- Microsoft Excel & Office Suite
- Call Center Operations
- Attention to Detail
Timeline
Remote Billing Specialist
Chime Solutions
10.2020 - 11.2024
Legal Administrative Assistant
The Graham Firm
03.2013 - 09.2020
Store Manager
The UPS Store Inc.
06.2008 - 07.2012
High School Diploma -
Spalding High School
Some College (No Degree) -
Southern Crescent Technical College