Leron Gibbs
Atlanta
Summary
Earnest, detail-oriented sales professional with 5+ years of experience in sales and customer service. Excels at building relationships with team leaders, peers, and clients. Periodic gaps in my work history are due to the market crash, recession, health needs, and higher education pursuits. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
13
13
years of professional experience
Work History
Sales Consultant
World Toyota
08.2025 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Provided sales and customer service assistance to walk-in traffic
Independent Contractor
Uber, Lyft and Doordash
11.2021 - 09.2025
- Delivered outstanding service to customers.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
Associate Banker
Chase
09.2019 - 11.2021
- Improved customer experience by providing information on new products and services to teach new convenient ways to bank e.g. ATM deposits, Chase mobile app, and online banking.
- Processed transactions e.g. wire transfers, cash deposits, check deposits, withdrawals, check cashing, night merchant deposit drops, money orders, cashier checks, and check orders.
- Achieved and maintained 100% customer satisfaction rating.
- Exceeded customer service and sales goals.
Sales Consultant
Gatorland Toyota
11.2017 - 10.2019
- Conducted customized vehicle demonstrations to fit clients' interests.
- Exceeded sales goals using social media, networking, volunteering, and client outreach campaigns, resulting in a 20% increase in sales.
- Trained new teammates on product knowledge, sales tactics & processes, and general day-to-day duties.
Jr. Underwriter
Bank of America
12.2012 - 07.2015
- Exceeded weekly and monthly underwriting goals.
- Created new procedures to streamline the new hire training process.
- Maintained quality & assurance proficiency rating of 100%.
Education
Associate of Science - Psychology
Santa Fe College
Gainesville, FL01-2030
Skills
- Cultivating strong partnerships
- Prioritization and scheduling
- Systematic problem-solving
- Strategic leadership
- Business growth and retention
- Negotiation tactics
- Call center experience
- CRM software
- Customer complaint resolution
- Phone etiquette
Languages
English
Spanish
Timeline
Sales Consultant
World Toyota
08.2025 - Current
Independent Contractor
Uber, Lyft and Doordash
11.2021 - 09.2025
Associate Banker
Chase
09.2019 - 11.2021
Sales Consultant
Gatorland Toyota
11.2017 - 10.2019
Jr. Underwriter
Bank of America
12.2012 - 07.2015
Associate of Science - Psychology
Santa Fe College
Interests
- Astronomy
- Anime
- Art
- Reading
- Language self-study
- Nature
- Science