To obtain a leadership position that allows me to utilize my skills in relationship building, resource management, business development, network, team building and coaching/mentoring to build business while helping others achieve their goals.
An accomplished results-driven leader with 20+ years of Human Capital Management and sales leadership experience responsible for client relationship management, training, talent acquisition, and business strategy. Demonstrated capacity to build organizations total talent solutions through recruitment, project-based solutions, outsourcing, and consulting. Well versed across resource development spectrum, with a strong knowledge of employee relations, utilization, training, teaming, change management, staffing, outsourcing, customer service, compensation and benefits, risk management and policy development. Creative and effective problem-solver, team player, facilitator with a proven ability to work cooperatively with diverse individuals and lead productive team efforts.
Overview
2025
2025
years of professional experience
Work History
Business Development Manager
LandAmerica Commonwealth Financial Group, LandAmerica Financial Group
01.2007
Inc
Is a leading provider of real estate transaction services with offices nationwide and a vast network of active agents
LandAmerica serves agent, residential, commercial and lender customers throughout the United States, Mexico, Canada, the Caribbean, Latin America, Europe and Asia
For the second consecutive year, LandAmerica is recognized as number one in the mortgage services industry on Fortune's, and 2008 lists of America’s Most Admired Companies
Provide overall direction in the areas of sales, marketing, customer relations and retention
Coordinate sales management planning and implementation of marketing programs to increase escrow service revenues
Responsible for establishing short- and long-term profit initiatives and objectives
Assisted and created a new customer service criteria objective task list
Maintain relationships with existing and new customers through cold calls, sales, educational training, and specific outlined presentations
Increased monthly sale revenue by 20% from previous year adding 20 new customers averaging a minimum of 5 deals a month
Accomplishments
Assisted with the development of 12 new accounts that generated 10-15 monthly closings with an average deal of $250k
Wingmasters Enterprise dba Wing Zone
Wing Zone is one of the nations fastest growing takeout/delivery restaurant chains- known for its 25 award winning flavors of fresh, cooked to order chicken wings, fingers, chicken sandwiches, burgers and much more
Wing Zone has nearly 100 locations operating nationwide
Interest in Wing Zone continues to increase significantly through receiving added coverage on Food Network, Roker on the Road, ESPN’s Cold Pizza, and Inc
Magazine list of 500 fastest growing US Private companies, and Entrepreneur Magazine Franchise 500
Responsible for providing overall leadership and direction in the areas of operational performance, Profit and Loss analysis, management, customer relations, sales, marketing, and people development
Routinely negotiated business relations ensure vendor contracts requirements are administered and enforced
Maintain a safe, secure, clean and fair work environment
Conduct weekly, monthly, and quarterly performance reviews, development, and success planning as appropriate
Ensure quality operation and policies are communicated, administered, and enforced according to business objective and initiatives
Provide significant responsibility and authority overseeing daily operations with high expectations of results in growth, profit, and customer retention
Recruited, hired, supervised, scheduled and managed a staff of 10 employees in a fast-paced customer service environment
Coordinated and executed training staff members on restaurant policies and food preparation procedures
Responsible for weekly budgeting, general accounting and payroll expenses
Responsible for purchasing inventory and estimating food and beverage costs on a daily basis
Played a key role within the overall leadership of the state of Texas Franchisees as it related to marketing, radio and television promotions, food preparation, operation management, and training
Accomplishments
Increased weekly sales every week for first 2 years
Average sales went from $5k a week in 2002 to $10K by the end of 2003
Established great relationships with local apartment, hotels, car dealerships, and businesses through negotiating weekly lunch specials for employees and guests that generated significant financial dividends throughout the first 2 years and beyond during lunch hours.
Pizza Hut
01.1998
As the exclusive supplier of, Pizza Packs – an innovative component pizza kit for the K–12 School segment
(Pizza Packs were developed under the direction of Joy Wallace, J.O.Y
Foods’ founder and CEO, while she was Senior Director of National Sales at Pizza Hut.)
Responsible for executing and creating partnership with existing and prospective clients
Responsible for selling a full line of pizza products and services
Assisted clients in creating and maintaining a high level of product satisfaction through training and food preparation demonstrations
Assisted with the development and research of food product and retail food service applications
Responsible for negotiating and effective communication with the FDA for product formulation of new and existing food items.
Digital Sales Executive
by NTT Data
02.2023 - Current
Provided daily direction and strategy around helping our clients ship and scale provocative digital experiences that connect with customers and drive growth
Responsible for creating meaning partnerships and working with dissatisfied, yet optimistic technology leaders who know they must take smart risks to create top-line revenue producing digital products and platforms and want a go-to partner to challenge their team at every step
Daily focus providing continuous teams that know your world and value shipped software over bloated slideware
Strategically drive new business in selected accounts and manage assigned services sales, revenue, and sales margin targets
Manage portfolio of Global, fortune 100 accounts across multiple vertical markets including Telecommunications, Consulting, Healthcare, Financial, and Hospitality
Implemented focused, customer centric strategies, and grow market share in national accounts
Act as escalation path in the event of compliance audit, negotiations, contracts and proposals
Consistently developed a prospect pipeline of 2x to 3x annual quota by executing innovative lead generation techniques
Enterprise Account Executive
DIVERSANT
01.2022 - 01.2023
Tasked with developing and growing 2 Enterprise partners within coverage area that included Georgia, North Carolina, Florida, Alabama and Tennessee
Responsible for all Human Capital Management Services
Responsibilities included new Business Development, Market Assessment, Execution of Strategy and Vision
Responsible for maximizing contractual service level agreements, client satisfaction, and Program Delivery
Developed new initiatives to support the strategic direction of the organization and implement long-term goals and objectives to achieve the successful outcome of our client program.
Responsible for delivery and end-to-end relationship management for a program of multiple projects (application maintenance, development, testing and Infrastructure)
Responsible for new Business Development, Market Assessment, execution of Strategy and Vision which align with our customer base
Drive key initiatives to support the strategic direction of the organization and implement long-term goals and objectives to achieve the successful outcomes within sales, talent acquisition, recruiting operations and internal back-office support
Relationship management with the C-Level community within the customer organization
Served as technical liaison to manufacturing representatives in the Carolinas, Tennessee, Georgia, Utah, Texas and Arizona
Collabera
National Account Manager
Enterprise Services Group
05.2019 - 05.2020
IT
Collabera is recognized as the largest diversity supplier for global technology services in the US and has been voted the “Best Staffing Company To Work For” by Staffing Industry Analysts (SIA) for 5 consecutive years in 2011, 2012, 2013, 2014, 2015 and 2016,2017
Provided executive leadership and daily direction for a sales, delivery and operations team of 30 while supporting 5 large enterprise accounts across the US
Responsible for creating and the execution of the overall account strategy, penetration and support structure throughout US within enterprise accounts
Responsible for building, managing and cultivating relationships within each enterprise account to increase market share with Director and C-Level Executives
Conduct weekly 1 on 1’s with AM’s to include mentoring/coaching the sales process and hitting necessary metrics outlined
Responsible for the development and uncovering of Managed Services and STEM Graduated Program Managed Engagements and Managed Services both our onshore and offshore
Weekly 1 on 1’s with Account Management team to include mentoring/coaching the sales process in these accounts
Responsible for working with a team of 35 daily to include operations, sales, delivery onshore and offshore and human resources
Developed new lines of business in all three accounts in addition to increasing existing LOB’s
Experis
Enterprise Account Director
IT Enterprise Services
11.2017 - 05.2019
Responsible for overall account strategy within enterprise accounts
Emphasis on presenting business Solutions to existing clients, opening more lines of service within existing customers, partnering with recruiting to help meet their short- and long-term business objectives, while also meeting internal strategic goals
Responsible for overall account strategy
Responsible for building sales team and retention
Build and maintain senior level partnerships within clients
Develop account penetration strategy and Map out specific focus areas for other opportunity to gain market share
firstPRO, IT Consulting
Sr. National Account Executive
08.2016 - 10.2017
FirstPRO, a full service, independent staffing and recruitment firm that has been providing talented professionals with exceptional opportunities since 1986
We invest in building relationships with people and businesses to benefit the communities that we live and work in
Our mission is to provide a seamless staffing and recruiting process for our corporate clients, candidates, and temporary staff
We take the time to gain an understanding of our clients’ and candidates’ needs in customizing our recruitment process as each position and department culture is unique
Managed daily sales and business development processes and performed a significant role in planning that resulted in increased corporate revenue for a multi-state territory
Responsibilities included market research, initiating and developing sales strategies
Consistently developed a prospect pipeline of 2x to 3x annual quota by executing innovative lead generation techniques
Maintained active relationship with current customer base and successfully grew existing accounts through up-sell opportunities
Dramatically increased corporate market position and revenue
Utilized a targeted and organized sales approach assisted by the use of CRM
Negotiated sales contracts and creation of proposals
Daily prospecting to identify potential clients and set-up sales presentations
Infinity Consulting Solutions
05.2014 - 07.2016
Regional Director
ICS
- 01.2015
Infinity Consulting Solutions, is one of the nation’s leading staffing and recruiting resources specializing in connecting talented people to the businesses who need them
While the staffing industry has moved increasingly toward sourcing talent through automation, job boards, and keywords, ICS maintains one of the highest retention rates in the industry by adhering to our core belief that personal relationships are the most effective means of identifying highly qualified candidates for positions where they can excel
Opened expansion office in Atlanta supporting the entire Southeast region
Responsible for business development and introduction of company brand to the market
This included complete P&L control, direct hiring and management of sales and recruiting team but also collaboration across multiple offices
Developed and executed daily sales and recruiting strategy for the team
Strategically drive new business in selected accounts and manage assigned services sales, revenue, and sales margin targets
Manage portfolio of Global, fortune 100 accounts across multiple vertical markets including Telecommunications, Consulting, Healthcare, Financial, and Hospitality
Implemented focused, customer centric strategies, and grew market share in 10 national accounts
Act as escalation path in the event of compliance audit, negotiations, contracts and proposals
Provided sales training and mentoring sessions for new hires throughout the organization on how run an initial meeting and how to ask good probing questions to uncover challenges and future initiatives
Implemented local consultant retention and referral plans
Responsible for creating a fundamental change in approach, leading the company in contract/staff augmentation hires from 6/2015 thru 11/
Worked to identify, target and develop companies and contracts in the market resulting in multiple engagements and $1.4 million in revenue
Increased gross margin percentage per consultant versus national average for the organization
Introduced greater focus on quality screening and consultant appreciation/satisfaction
Implemented and taught strategies focused on networking, building a pipeline of talent, demonstrating quality, and speed to market
Accomplishments
Grew and maintained consultant base of 20+ consultants while also having direct impact to the placement of 6 direct placements over the past 18 months
Increased revenue in 4 Fortune 100 customers from 2014 to 2015
Ranked in top of company’s financial scorecard as it relates to total contract margin, gross margin percentages per contractor and weekly client meetings in 2015.
Sr. Strategic Account Director
Digital Intelligence Systems
05.2009 - 04.2014
DISYS is an ISO 9001: 2008 certified IT staffing and consulting company with core services in IT Staffing and Consulting, Finance and Professional Services, ERP Services, and Infrastructure Support Services
Our vision is to be a global business partner, delivering highest quality and most consistent services at the best value to clients worldwide
Responsible for managing and selling a comprehensive list of IT Services and Staffing solutions for Fortune 1000 companies
Developed strategies for outlined territory positioning our organization to fully engage customers through research and knowledge of the competitive landscape within the Dallas/Fort Worth market and a fundamental understanding of how clients execute their IT initiatives and objectives
Responsible for mentoring and leading junior salespeople on a daily basis
Provided oversight and guidance to ensure their strategies represent the current and future direction of the company to our clients
Created and implemented sales strategies, forecasting, goal setting, reporting, and directed day to day activities within key accounts
Maintain awareness of client projects to maximize opportunities within Application Services, Infrastructure Support Services, Cloud Enablement, Support Services, and Business/Program Services
Contract negotiations, relationship building, cold calling and introducing company brand to designated markets and all levels of management
Responsible for assisting and training recruiters on internal best practices and mentor assigned recruiters on career development and activity expectations
Managed day to day activities for several clients: Dell, Alcon, Novartis, PepsiCo, WellPoint/Anthem, Oz-Systems, and L3 Communications
Accomplishments
Generated over $17 million dollars in revenue over the past 5 years between 4 strategic accounts with $1.6 million of GP specific to 2013 while significantly increasing headcount and average margins
Doubled revenue in 2 Fortune 50 customers from 2012 to 2013
Ranked in top of company Sales staff based on profit/revenue for 2011, 2012 and 2013
Also led local office and Won top salesperson of the year in 2012 and 2013
Grew and consistently maintained consultant base of 25+ with a high of 60+ in a direct sales capacity over the past 4 years
President’s Club recipient for 2011, 2012, and 2013 for generating over 700k GP
This recognition also included exceed performance bonus and incentive trip to Bahamas and Costa Rica.
TEKsystems
01.2007 - 04.2009
Is a 3-billion-dollar IT service company specializing in applications, infrastructure, and communications technologies
Our capabilities span a wide range of services: from technical staff augmentation and direct placement services, to full management of technology projects and comprehensive workforce management solutions
Markets expand through more than 129 offices throughout the U.S., Canada, Europe, China, and India
Responsible for creating partnerships through selling a full line of comprehensive IT services
Assist clients achieve technology initiative through a variety of creative solutions whether we provided a technical resource under direct management, to a tactical team of resources enabling our client’s IT project, to global outsourcing through onsite, near shore, and offshore models
Area of focus was our Application Lifecycle Services to simply the implementation and help clients overcome challenges with the right expertise with an unrelenting commitment to customer service
These services assisted clients through designing, developing, implementing, and supporting enterprise application through four practice areas: Custom Application Development, Data Management, Application Management, and Quality Assurance
Penetrated existing territory and prospected new accounts that increased territorial sales over 4 million dollars per year
Responsible for creating daily goals, objectives, initiatives, sourcing strategy that facilitated the process of providing technology execution services, helping businesses deploy high caliber IT and communication expertise
Supervise and mentor assigned recruiters on career development and activity expectations
Utilized internal placement process which was a continuous cycle helping to ensure both clients and resources are satisfied with a project from beginning to end
The process begins with sourcing talent with matching of skills with clients needs, provide seamless transfer of knowledge and outline our commitment to future opportunities
Responsible for accurately assessing a client and tailoring TEKsystems IT Training and Education Services for the strengthening of an organization and IT environment incorporating leading edge products, state of the art products, customer learning objectives
All with a focus on measurable employee performance improvement
Participated in year end market analysis resulting in increased office profitability, effective account planning and future business viability
Forecasted sales revenue, instructed and advised sales representatives on individual and team goal setting
Responsible for managing 15-30 concurrent IT Technical Professionals
Assisted the resources at client engagements with the following career development, training, health benefits, team and project management relations
Responsible for weekly cold calling into many organizations which could utilize services, be it Fortune 1000 or Small to Mid Size markets
Responsible for maintaining consistent levels of quality, customer satisfaction/productivity, while meeting/exceeding revenue and margin goals
Responsible for utilizing and generating sales leads to develop new sources of revenue
Utilized a consultative sales approach to first understand a specific client’s need, then introduce our service offerings to achieve best solution for specific technology initiatives
Experienced at negotiating Service level agreements, working with various Vendor Management Systems, Master Service Providers, and Vendors on Premise
Managed these day-to-day activities for several clients: Alcon Labs, Sabre, Sabre Tubular Structures, Handmark Inc, Realtech Inc, Cash America, Gamestop, Texas Health Resources, US Health Group, First Cash Financial, and Hotels.com
Accomplishments
Improved prospected sales territory and client portfolio by increasing sales for full line of services to a yearly average of 4 million dollars from, continued to increase sales activity each year
Territory was divided and created more opportunity for existing account managers because of consistent account penetration and sales activity
Won 2 company sales incentive contest which included increased salary, quarterly bonus, company stock, and incentive trips to Mexico
Establish relationships and maintained weekly gross profit within 5 accounts that were new to current office structure.
Sr. Account Executive
TEKsystems, Inc – Allegis Group Company
09.2006 - 04.2009
Sr. Consultant
J, Y. Foods, Inc
03.2002 - 08.2006
01.2001 - 12.2002
Continued to increase sales activity to over 3.3 million dollars each year
Territory was divided and created more opportunity for existing office because of consistent account penetration and sales activity
Won 2 company sales incentive contest which included increased salary, yearly bonus, company stock, and trips to Mexico and Bahamas for the years of 2000 and 2001
Account Executive
MAXIM GROUP, ALLEGIS GROUP
01.1998 - 12.2002
Maxim Group
01.1999 - 12.2000
Is a 700-million-dollar IT service company providing solutions anywhere from a technical resource under current management, to a tactical team of resources or global outsource solutions
Markets expand through more than 60 offices throughout the U.S., Canada, and Europe
Responsible for marketing and selling technical staffing solutions and services for software development, quality assurance, database management, data warehouse, and Enterprise Resource Planning (ERP) services to C-level IT clients and managers
Assisted clients in achieving business goals through a variety of creative solutions; including, but not limited, to providing the right technical resource(s) and/or tactical team of resources enabling clients to overcome challenges with an unrelenting commitment to high customer service
Responsible for the development for Fortune 500 clients in the following industries; Airline and Transportation, Distribution, Consulting/Business Services, and Financial
Results achieved by proactively selling consultant services, prospecting, cold calling and developing new client base as well as continual growth of existing business
Accountable for detailed documentation and reporting of all client contact in sales management system
Required to develop a strategy, sales plan and set goals for business development in the territory on a quarterly basis
Meet with clients to identify their technical needs, qualify requirements and deliver a solution for various business applications
Responsible for mentoring, developing and training new recruiters and other Account Manager in the office
Directed training courses and provided weekly reviews of all Account Manager and recruiters
Manage 10 in-house recruiters that are responsible for interviewing and screening qualified consultants nationwide
In addition, manage up to 30 technical consultants working at client sites
Accomplishments
Improved prospected sales territory and client portfolio by increasing sales for application development services to a yearly average of 1.5 million from
IT Recruiter
MAXIM GROUP, ALLEGIS GROUP
01.1998 - 12.1998
Responsible for all aspects of qualifying potential candidates, which included conducting personal interviews, performing reference checks, administering technical interviews and matching consultant skills with client needs
Maintain Maxim Group’s business partnership’s through the development of strong business and personal relationships with clients and technical professionals
Led a team of recruiters responsible for identifying, screening and developing relationships with Information Technology professionals
Monitor weekly performance and manage the progress of IT consultants at client sites
Directly responsible for the training and career development of new recruiters
Responsible for negotiations with clients and potential IT candidates that we are presented to clients
Responsible for negotiating consultant contracts, which included salary negotiation, length of assignment, bonuses and employee benefits
Prospected new applicants by utilizing several recruiting resources such as internet sourcing, direct sourcing (cold calling), job fairs, university and alumni recruitment, job postings, outsourcing firms, downsizing companies, IT user groups and referrals
Developed new and current clients by setting and attending sales meetings to discuss the client's needs and technologies utilized
Maintained a professional database of qualified candidates and referrals to expedite staffing positions that arise with minimal notice
Accomplishments
Promoted after 11 months of recruiting to a new role of Account Manager to manage client relationships that were in support of the Airline industry.
Baseball Player
SAN DIEGO PADRES, PROFESSIONAL BASEBALL CLUB
05.1993 - 01.1998
Education
Bachelor of Science -
Jackson State University
Jackson, MS
Skills
Team leadership
Business development and planning
Customer service
Negotiations
Training
Allegis Group Company Training, Account Manager Business Development Strategies
Maxim Group Company Training, Recruiter Training and Account Manager Training
Selling to V.I.T.O. (Very Important Top Officers), Selling to V.I.T.O. Seminar – Anthony Parinello
TEKsystems Company Training, Sales Transition Training, Situational Leadership, Account Executive I, II, III
Shapiro Negotiations Institute, Baltimore, MD, Sales Negotiation Training I & II – 'The Power of Nice'
Timeline
Digital Sales Executive
by NTT Data
02.2023 - Current
Enterprise Account Executive
DIVERSANT
01.2022 - 01.2023
Senior Consultant/ VP
Human Capital
05.2020 - 01.2022
National Account Manager
Enterprise Services Group
05.2019 - 05.2020
Enterprise Account Director
IT Enterprise Services
11.2017 - 05.2019
Sr. National Account Executive
08.2016 - 10.2017
Infinity Consulting Solutions
05.2014 - 07.2016
Sr. Strategic Account Director
Digital Intelligence Systems
05.2009 - 04.2014
Business Development Manager
LandAmerica Commonwealth Financial Group, LandAmerica Financial Group
01.2007
TEKsystems
01.2007 - 04.2009
Sr. Account Executive
TEKsystems, Inc – Allegis Group Company
09.2006 - 04.2009
Sr. Consultant
J, Y. Foods, Inc
03.2002 - 08.2006
01.2001 - 12.2002
Maxim Group
01.1999 - 12.2000
Pizza Hut
01.1998
Account Executive
MAXIM GROUP, ALLEGIS GROUP
01.1998 - 12.2002
IT Recruiter
MAXIM GROUP, ALLEGIS GROUP
01.1998 - 12.1998
Baseball Player
SAN DIEGO PADRES, PROFESSIONAL BASEBALL CLUB
05.1993 - 01.1998
Bachelor of Science -
Jackson State University
Regional Director
ICS
- 01.2015
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