Leslie Bruce
Lawrenceville
Summary
Professional leader with strong experience in team management and operational excellence. Skilled in fostering collaboration and driving results, adaptable to changing demands. Expertise includes strategic planning, conflict resolution, and performance optimization. Known for reliability and effective communication.
Overview
43
43
years of professional experience
Work History
Seasonal Associate Team Leader
H&R Block
11.2019 - 04.2025
- Responsible for employee work scheduling, answering phones to schedule client appointments, managing and overseeing all office operations
- Developed a strong rapport with clients, leading to increased trust and repeat business opportunities.
- Served as a liaison between upper management and team members, effectively communicating organizational expectations while advocating for associate needs when necessary.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Special Education Lead Teacher
Gwinnett County Schools
08.1997 - 06.2017
- Supervised teachers and monitored daily planning and lesson development.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Special Education Teacher
Metro RESA
08.1995 - 08.1997
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Special Education Teacher
Walton County Schools
08.1993 - 06.1995
- Taught students across multiple classifications with emphasis on teaching students with emotional and behavior disabilities
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
EBD Teacher
North Metro Psychoeducational Program
08.1985 - 06.1992
- Managed classroom effectively, ensuring safety and structure while promoting a positive atmosphere conducive to learning
- Reduced disruptive behavior in the classroom by implementing positive reinforcement strategies and clear expectations.
- Enhanced student learning outcomes by employing differentiated instruction techniques tailored to diverse learning needs.
- Implemented data-driven decision-making processes in lesson planning and instruction delivery to maximize educational outcomes for all learners within the EBD classroom setting.
- Collaborated with colleagues to develop and implement individualized education plans for students with emotional and behavioral disabilities.
EBD Teacher
Clayton County Schools
08.1982 - 06.1985
- Managed classroom effectively, ensuring safety and structure while promoting a positive atmosphere conducive to learning.
- Utilized various assessment tools to evaluate student progress, identifying areas of improvement and adjusting instructional strategies accordingly.
- Established a supportive learning environment that fostered growth in social skills, self-esteem, and academic achievement for EBD students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Education
Leadership - Add-on Certification
Mercer University
GeorgiaMild Inter-related Special Education
Georgia State University
Atlanta, GABachelor of Science - EBD Special Education Teacher
University of South Florida
Tampa, FLSkills
- Team management
- Motivational leadership
- Teamwork and collaboration
- Problem-solving
- Daily workflow improvement
- Overseeing daily activities
Timeline
Seasonal Associate Team Leader
H&R Block
11.2019 - 04.2025
Special Education Lead Teacher
Gwinnett County Schools
08.1997 - 06.2017
Special Education Teacher
Metro RESA
08.1995 - 08.1997
Special Education Teacher
Walton County Schools
08.1993 - 06.1995
EBD Teacher
North Metro Psychoeducational Program
08.1985 - 06.1992
EBD Teacher
Clayton County Schools
08.1982 - 06.1985
Leadership - Add-on Certification
Mercer University
Mild Inter-related Special Education
Georgia State University
Bachelor of Science - EBD Special Education Teacher
University of South Florida
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