Leslie Hill
Lawrenceville
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
35
35
years of professional experience
Work History
Cashier/Customer Service Associate
Kohls Department Store
04.2023 - 02.2024
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
Account Representative
Mount Sinai Hospital
02.1989 - 02.2022
- Set up and updated customer accounts with interactions, payments and personal information.
- Maintained accurate and complete records on past due accounts and collection actions.
- Improved and streamlined service to existing clients by maintaining positive, helpful approach.
- Received and processed client payments and updated accounts.
Education
High School Diploma - Economics
John F. Kennedy High School
99 Terrace View AvenueSkills
- Cash Handling
- Customer Service
- Honest and Ethical
- Payment Processing
- Reliable and Responsible
- Customer Transactions
Languages
English
Professional Working
Timeline
Cashier/Customer Service Associate
Kohls Department Store
04.2023 - 02.2024
Account Representative
Mount Sinai Hospital
02.1989 - 02.2022
High School Diploma - Economics
John F. Kennedy High School
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