Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lewis Tyre

Jesup

Summary

Dynamic contractor with a proven track record at Rayonier, excelling in project management and customer service. Recognized for enhancing client satisfaction and reducing complaints through effective communication and attention to detail. Skilled in maintaining safety compliance and optimizing workflows, resulting in increased efficiency and repeat business.

Overview

1
1
Certification

Work History

Contractor

Self-employeed
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Hired and oversaw subcontractors to meet project needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Lead Operator

Rayonier
2006 - 2017
  • Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Completed various testing procedures for optimum work performance.
  • Supported management decision-making by compiling operational and production data into daily logs.
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
  • Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.
  • Performed safety checks on machines and production equipment.
  • Enhanced team performance through regular training sessions and coaching on best practices.
  • Properly set up machines at beginning of each shift and verified function.
  • Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
  • Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
  • Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
  • Maintained accurate records of production data, analyzing trends to identify areas for improvement or optimization opportunities.
  • Improved production efficiency by implementing streamlined processes and optimizing equipment usage.
  • Ensured compliance with safety regulations, conducting regular audits and enforcing proper procedures at all times.
  • Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
  • Participated in continuous improvement initiatives, contributing ideas for process enhancements that resulted in measurable gains in performance metrics.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained organized work area by cleaning and removing hazards.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Made sure that products were produced on time and are of good quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Collaborated with other departments to optimize production workflows.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.

Manager

Zaxby’s
2001 - 2006
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Education

BBA - Marketing Management And Research

Valdosta State University
Valdosta, GA
08.2001

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Worksite safety
  • Safety compliance
  • Residential construction
  • Project management
  • Painting and finishing
  • Schedule management
  • Scheduling and planning

Certification

Heavy Equipment Operation

Serve Safe Certification

Human Resource Management

Conveyor Belt Operation

Timeline

Contractor

Self-employeed

Lead Operator

Rayonier
2006 - 2017

Manager

Zaxby’s
2001 - 2006

BBA - Marketing Management And Research

Valdosta State University

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Lewis Tyre