Lexi Gann
Alpharetta
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Golf Shop & Bag Drop Attendant
Shadow Wood Country Club
Bonita Springs
11.2025 - Current
- Ensured smooth tournament operations through effective support and participant assistance.
- Engaged with members to address concerns promptly and enhance overall experience.
- Greeted customers, answered inquiries, and provided assistance efficiently.
- Accurately processed cash register transactions while adhering to security protocols.
- Organized merchandise restocking according to company procedures.
- Collaborated with cross-functional teams to achieve shared objectives.
- Managed tee time bookings and processed tee sheet charges.
- Handled member golf bags by transferring them to storage or delivering them to cars.
Restaurant Hostess
Flippers On The Bay
Fort Myers
11.2024 - Current
- Efficiently managed reservations and seating during peak hours to optimize flow.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Greeted customers and escorted them to tables, enhancing first impressions.
- Maintained cleanliness and organization of host stand area for improved efficiency.
- Communicated guest preferences and special requests to servers for personalized service.
- Answered phone inquiries to schedule, confirm reservations, and address service questions.
- Directed customers to bar area during high traffic to boost drink sales.
Restaurant Hostess
Rena's Italian Fishery & Grill
Alpharetta
07.2023 - Current
- Efficiently managed reservations and seating arrangements during busy periods to optimize service.
- Provided menus and informed guests about specials, enhancing overall dining experience.
- Maintained the host stand area’s cleanliness and organization for optimal guest interactions.
- Addressed guest inquiries and complaints courteously, ensuring satisfaction and repeat visits.
- Acquired in-depth menu knowledge to respond accurately to guest questions.
- Responded to phone inquiries for reservation scheduling and order taking promptly.
- Executed opening and closing tasks such as restocking supplies and maintaining cleanliness.
- Coordinated with servers and managers regarding large group reservations for seamless service.
Restaurant Hostess
Vinny’s on Windward
Alpharetta
07.2022 - 01.2024
- Greeted guests warmly upon arrival at Vinny's on Windward.
- Managed reservations and seating arrangements during peak hours to maximize efficiency.
- Provided menus and detailed information about daily specials and promotions.
- Maintained cleanliness and organization of host stand area to ensure a welcoming environment.
- Answered phone inquiries to schedule reservations, confirm takeout orders, and address service questions.
- Resolved customer complaints professionally while fostering a positive atmosphere.
- Stayed attentive to server availability and table turnover for optimal guest seating.
- Built strong relationships with front-of-house and kitchen staff to enhance teamwork.
Pool Lifeguard
AMS Pools
Suwanee
03.2022 - 07.2022
- Ensured guest safety by monitoring pool activities and enforcing regulations.
- Conducted regular inspections of pool equipment and facility grounds to ensure safety standards.
- Responded promptly to emergencies using first aid and CPR techniques.
- Educated patrons on pool rules and safety protocols to enhance awareness.
- Reviewed weather reports and alerted guests of severe conditions and necessary actions.
- Collaborated with team members to foster a positive atmosphere for all.
- Participated in monthly training courses to stay updated in water rescue techniques.
- Logged chemical readings to maintain safe pool water levels, preventing potential illness.
Education
High School Diploma -
Chattahoochee High School
Johns Creek, GA05-2024
Some College (No Degree) - Marketing
Florida Gulf Coast University
Fort Myers, FLSkills
- Customer service and guest relations
- Cash handling and inventory management
- Event coordination and reservation management
- Team collaboration and building
- Safety compliance and emergency response
- Effective communication and problem solving
- Attention to detail and time management
- Strong work ethic and multitasking capacity
- Professional etiquette and organizational skills
- Issue resolution strategies
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Golf Shop & Bag Drop Attendant
Shadow Wood Country Club
11.2025 - Current
Restaurant Hostess
Flippers On The Bay
11.2024 - Current
Restaurant Hostess
Rena's Italian Fishery & Grill
07.2023 - Current
Restaurant Hostess
Vinny’s on Windward
07.2022 - 01.2024
Pool Lifeguard
AMS Pools
03.2022 - 07.2022
High School Diploma -
Chattahoochee High School
Some College (No Degree) - Marketing
Florida Gulf Coast University