Leyla Sergent
Lilburn
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Dependable, On -time, have integrity
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Southern Siding receptionists
Southern Siding
Greer
12.2022 - 09.2025
- Greeted visitors and clients with professionalism and courtesy.
- Managed phone calls and directed inquiries to appropriate staff.
- Scheduled appointments and maintained the daily calendar for management.
- Assisted in organizing company events and meetings for staff engagement.
- Maintained reception area, ensuring a tidy and welcoming environment.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Restaurant Supervisor
Vinny’s Italian pizza and pasta
12.2019 - 01.2022
- Trained and mentored staff on customer service best practices and menu knowledge.
- Coordinated staff schedules to optimize coverage during peak dining hours.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Resolved customer complaints effectively to enhance guest satisfaction experience.
Education
Blacksburg High School
Blacksburg, SCSkills
- Appointment scheduling
- Phone management
- Customer service
- Event coordination
References
References available upon request.
Timeline
Southern Siding receptionists
Southern Siding
12.2022 - 09.2025
Restaurant Supervisor
Vinny’s Italian pizza and pasta
12.2019 - 01.2022
Blacksburg High School