Liam O'Shea
Acworth,GA
Summary
Dedicated Golf Retail Associate performing full Assistant Golf Professional duties at Barnsley Resort. Experienced in pro shop operations, merchandise sales, Trackman-based instruction, tournament management, and player development. Proven leadership and operational excellence from fast-paced service environments. Actively advancing through the PGA Associate Program while continuing personal golf practice and game improvement. Seeking an Assistant Golf Professional role and or industry related opportunities to deliver exceptional member/guest experiences and grow within the industry.
Overview
8
8
years of professional experience
Work History
Golf Retail Associate
Barnsley Resort
Adairsville, GA
07.2025 - Current
- Managed daily pro shop merchandising, sales, inventory, and customer service to drive revenue and enhance guest experience
- Delivered Trackman-based golf instruction and player development sessions as well as SportsBox AI
- Teaching/Instruction - All ages
- Coordinated tournament operations, created and operated leagues/events, tee sheet management, and member/guest events
- Actively progressing through the PGA Associate Program while maintaining personal practice and competitive playing standards
Shift Lead
Chick-fil-A Restaurants
Atlanta, GA
12.2023 - Current
- Promoted from Team Member to Shift Lead in under one year; lead daily operations, team training, and development in a high-volume environment
- Improved operational efficiency and fostered a collaborative team culture through strategic planning and staff coaching
- Delivered presentations to senior leadership on process improvements and performance outcomes
- Managed front-of-house, back-of-house, catering, delivery, and exceptional customer service
01.2018 - 01.2025
- Held progressive roles in sales, logistics coordination, freight brokerage, and customer service (2018–2025), building transferable skills in relationship management, operations, problem-solving, and data-driven decision making.
Education
High School Diploma -
Woodland High School
Cartersville, GASkills
- Strategy Implementation
- Tournament Operations & Event Management
- Trackman Golf Instruction & Sportsbox AI
- Teaching/Instruction
- Player Development
- Pro Shop Merchandising & Retail Sales
- Customer Service & Hospitality
- Leadership & Team Training
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Communication & Relationship Building
- Data Analytics & Reporting
Accomplishments
- Achieved & Organized Multiple Tours (pro) alone.
- Junior Clinics
Timeline
Golf Retail Associate
Barnsley Resort
07.2025 - Current
Shift Lead
Chick-fil-A Restaurants
12.2023 - Current
01.2018 - 01.2025
High School Diploma -
Woodland High School