Experienced Logistics Supervisor with14 years of experience in managing processes and employees to deliver efficient transportation of goods. Expert in designing and implementing warehouse layouts that maximize delivery capacity, moving shipments efficiently and timely distribution of goods by directing staff. Personable communicator in motivating staff to promote in smooth operations.
Advanced skills in problem-solving, influencing, and performance results
Fast learner, collaborator, motivator, leader, willing to go above and beyond
Overview
13
13
years of professional experience
2
2
Languages
Work History
General Manager
T Z Line Corp - OTR Logistics
05.2021 - Current
Lead the operations logistics supporting dispatchers, drivers and mechanics
Conduct and resolve different situations over daily operations and report to the company
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Implemented vehicle inspection procedures to maintain a safe fleet of delivery vehicles at all times.
General Manager of Operations
Pancho Transport Inc - FedEx Ground Contractor
03.2016 - 05.2021
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards
Streamlined transportation operations by implementing efficient routing and scheduling strategies. DRO - FDX
Investigated customer disputes and complaints reported true FedEx Ground on a daily basis
Propose and implement best solutions to create improvement on the logistic operations
Persuaded drivers to prioritize customer satisfaction over conflict requirements
Provided design feedback, and drove concept to implementation in subsequent generations
Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
Coordinated driver dispatch to accomplish daily delivery requirements.
Driver Supervisor
Sofi AP Inc -FedEx Ground Contractor
02.2011 - 02.2016
Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
Ensured compliance with all local, state, and federal regulations related to transportation and deliveries.
Implemented vehicle inspection procedures to maintain a safe fleet of delivery vehicles at all times.
Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Analyzed data from GPS tracking systems and implemented changes accordingly based on findings.
Education
Business Administration
Miami Dade College
Miami, FL
2013
CDL -Commercial Drivers License
Miami Lakes Educational Center And Technical College
Hialeah, FL
2008
BBA - Graphic Design
Colegiatura Colombiana De Diseno
Colombia
05.2001 -
Skills
Supply Chain Management
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Accomplishments
Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Supervised team of 47 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Logistics improvement by introducing DRO for P&D tasks. FedEx Ground
Software
DRO - Dynamic Route Optimization
Microsoft Windows
Interests
Mountain Biker
Timeline
General Manager
T Z Line Corp - OTR Logistics
05.2021 - Current
General Manager of Operations
Pancho Transport Inc - FedEx Ground Contractor
03.2016 - 05.2021
Driver Supervisor
Sofi AP Inc -FedEx Ground Contractor
02.2011 - 02.2016
BBA - Graphic Design
Colegiatura Colombiana De Diseno
05.2001 -
Business Administration
Miami Dade College
CDL -Commercial Drivers License
Miami Lakes Educational Center And Technical College