Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
5
5
years of professional experience
Work History
Server
Hob Nob Neighborhood Tavern
05.2024 - Current
Customer Service Excellence: Provide attentive, friendly, and efficient service to ensure a positive dining experience.
Order Management: Accurately take and process food and beverage orders, ensuring timely delivery and addressing any special requests.
Menu Knowledge: Demonstrate thorough understanding of menu items, including ingredients and preparation methods, to assist guests and answer questions.
Payment Handling: Process transactions accurately, handle cash and credit card payments, and manage receipts and change.
Cleanliness and Organization: Maintain a clean and organized work area, including tables, utensils, and service stations, adhering to health and safety standards.
Team Collaboration: Work effectively with kitchen staff and fellow servers to ensure smooth service and address any issues that arise.
Problem Solving: Handle customer complaints and resolve issues promptly and professionally to ensure guest satisfaction.
Time Management: Efficiently manage multiple tables and prioritize tasks in a fast-paced environment.
Upselling Techniques: Recommend additional items and promotions to enhance the dining experience and increase sales.
Physical Stamina: Demonstrate the ability to stand for long periods, carry heavy trays, and navigate a busy restaurant floor.
Compliance with Regulations: Adhere to food safety regulations, health codes, and company policies at all times.
Communication Skills: Exhibit clear and effective communication with guests, team members, and management.
Nanny
Private Household
Buckhead
06.2023 - 01.2024
Transported children to school, extracurricular activities, and appointments when needed.
Communicated regularly with parents about children's progress and behaviors.
Managed schedules, including playdates, appointments, and extracurricular activities.
Developed positive relationships with children, fostering trust and open communication.
Created an atmosphere of trust between myself and both the family and the kids I cared for.
Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Communicated regularly with families regarding daily events and any concerns that may arise.
To-go Server
Carrabas Italian Grill
01.2022 - 12.2023
Time management
Providing excellent customer service
Able to stay calm in stressful situations
Restocking products
Assisting customers face-to-face and over the phone
Taking and putting together orders
Delivering orders to the customer's home
Able to communicate with customers in a personable and helpful manner
Cashier
Brusters Real Ice Cream
04.2021 - 12.2021
Helped customers by taking orders in person and over the phone
Kept the work environment clean at all times
Prepared orders for both customers who ordered online and in store
Restocking products
Washed, dried, and put away dishes
Able to stay calm and productive in times of a stressful rush hour
Hostess, Expediter, Food Runner
Art and Jakes Sports Bar
06.2020 - 04.2021
Greeted guests as they walked into the restaurant
Sat them and notified the server to ensure the best service possible
Cleaned tables and menus throughout the entire shift
Expedited food on the line and sent it out
Ensured food was made as ordered
Ran food to tables
Able to multitask in stressful and busy situations
Education
University of West Georgia - Health And Community Wellness: Pre-PA
University of West Georgia
Carrollton, GA
05-2026
Highschool Diploma -
Newnan Highschool
Newnan, GA
05.2021
Skills
Communication
First aid/CPR
Problem resolution
Organization skills
Time management
Flexibility
Strong work ethic
Proactive
Committed
Experienced in online platforms
Customer service
Childcare management
Team member support
References
Available upon request
References
References available upon request.
Timeline
Server
Hob Nob Neighborhood Tavern
05.2024 - Current
Nanny
Private Household
06.2023 - 01.2024
To-go Server
Carrabas Italian Grill
01.2022 - 12.2023
Cashier
Brusters Real Ice Cream
04.2021 - 12.2021
Hostess, Expediter, Food Runner
Art and Jakes Sports Bar
06.2020 - 04.2021
University of West Georgia - Health And Community Wellness: Pre-PA