Lidisel Flores
Summary
Driven by a passion for enhancing customer experiences, I excelled at Macy's as a Fragrance Sales Associate, leveraging expert product knowledge and exceptional communication skills to surpass sales targets. My ability to build strong client relationships and create engaging product displays significantly contributed to store revenue, showcasing a blend of creativity and sales acumen.
Overview
2
2
years of professional experience
Work History
Seasonal Fragrance Sales Associate
Macy's
10.2024 - 01.2025
- Assisted customers in selecting fragrances, enhancing their shopping experience.
- Improved sales by recommending popular fragrance combinations.
- Maintained stock levels to ensure availability of high-demand products.
- Organized displays to promote new fragrance lines and attract customers.
- Collaborated with team to achieve daily sales targets.
- Improved store appearance with regular cleaning and organization.
- Offered gift-wrapping services during holidays to enhance customer service.
- Restocked shelves promptly to ensure continuous product availability.
- Developed product knowledge to effectively advise customers.
- Enhanced customer experience by maintaining a welcoming store atmosphere.
- Processed transactions swiftly to minimize customer wait time.
- Resolved customer complaints to maintain store reputation.
- Assisted with opening and closing procedures to ensure smooth operations.
- Conducted regular store maintenance, keeping displays organized, clean, and visually appealing.
- Facilitated seamless transactions by efficiently handling cash register operations, returns, and exchanges.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Processed credit and debit card payments to complete purchases.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Team Member
QuikTrip
01.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Seasonal Sales Associate
Micheal Craft Store
08.2022 - 12.2022
- Enhanced sales experience by providing personalized recommendations to customers.
- Assisted customers with product inquiries to boost satisfaction and drive sales.
- Improved store revenue with targeted promotional strategies.
- Increased customer retention by delivering excellent service and follow-up.
- Contributed to team sales goals by actively participating in sales initiatives.
- Engaged with customers to understand needs and recommend suitable products.
- Collaborated with colleagues to optimize store displays and attract customers.
- Built strong relationships with clients to encourage repeat business.
- Maintained knowledge of current store promotions to inform customers effectively.
- Assisted in inventory management to ensure product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School -
Gwinnett Online Campus
Lawrenceville, GA05.2024
Skills
- Product knowledge
- Sales techniques
- Customer interaction
- Perfume demonstrations
- Retail sales
- Fragrance recommendations
- Store cleanliness
- Product displays
- Team collaboration
- Sales targets
- Problem solving
- Time management
- Customer feedback
- Product restocking
- Communication skills
- Attention to detail
- Customer satisfaction
- Makeup application
- Client relationship building
- Creative makeup application
- Social media content
- Long-lasting makeup application
- Wedding makeup specialization
- Makeup and lashes
- Age-appropriate makeup
- Detail-orientated
- Eyebrow styling
- Relationship building
- Eyebrow shaping
- Corrective makeup
- Skin-tone management
- Expert color matching
- Customer service
- Foundation application
- Discoloration cover-up
- Makeup removal
- Social skills
- Schedule management
- Appointment scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Seasonal Fragrance Sales Associate
Macy's
10.2024 - 01.2025
Team Member
QuikTrip
01.2023 - 10.2023
Seasonal Sales Associate
Micheal Craft Store
08.2022 - 12.2022
High School -
Gwinnett Online Campus