Summary
Overview
Work History
Education
Timeline
Generic

Liguya Bates

Augusta,GA

Summary

Will adhere to all department and Medical Center safety policies and procedures following Just Culture Principles

recognizes individual responsibilities, reporting procedures, and chain of escalation during a safety event, as outlined in the Just Culture Policy.Demonstrates knowledge of Patient’s rights and responsibilities. Demonstrates and utilizes hospital-wide and unit-specific policies and procedures. Ensure that patient and associate health information is protected from unauthorized disclosure. Report to work on time and work my full schedule and overtime if needed.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Amazon
10.2023 - Current

I receive the customer orders over my computer and I carefully examine the item(s) and process their order. If the item(s) are sellable I will state that and if the items are unsealable I will list the reasons on why it did not make it onto the sealable order.

  • Enhanced customer satisfaction by efficiently processing returns and addressing concerns.
  • Maintained accurate records of returned items, ensuring proper inventory management.
  • Resolved customer issues promptly, fostering positive relationships and repeat business.

Stocker

Lowes Distribution Center
03.2023 - 01.2024

I unload he truck and group all like items onto similar pallet. Once the pallet is full, I take the pallet to the correct section within the store. I would continue to do this until the truck is empty. Once the truck is empty I will head to my section in the store and scan the items into the system with my scanner and placed the items into their appropriate area .

  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

Associate of Science - Healthcare Information Technology

Miller-Motte College
Augusta,GA
03.2024

Timeline

Customer Service Representative

Amazon
10.2023 - Current

Stocker

Lowes Distribution Center
03.2023 - 01.2024

Associate of Science - Healthcare Information Technology

Miller-Motte College
Liguya Bates