Liliana Aidee Yebra
Gainesville
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, team leader, operational, inventory management, strategic planning and time management, Driven to improve morale, decrease turnover and improve productivity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Coordinator/Warehouse Supervisor
Atlanta Flooring Design Center
05.2019 - Current
- Handled day-to-day receiving of materials. Receive into RFMS system, confirming material- item description, quantities. Maintained accurate computer records of materials. Reporting shipment issues, damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed paperwork to determine priorities and set schedules.
- Generated reports day-to-day of jobs going out.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Supervised administrative team, enhancing workflow efficiency and ensuring adherence to company policies.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Ensured timely completion of projects by creating detailed timelines and assigning tasks to appropriate team members based on skill sets and availability.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Managed daily scheduling
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Processed timecards and payroll data for team of employees.
Human Resource Specialist
Gold Creek Foods LLC
09.2018 - 03.2019
- Leadership during executive decision-making process, generating daily human resources reports on metrics and policies to recommend corrective actions and improvements
- Prepared employees for assignments by establishing and conducting orientation and training programs
- Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies
- Performed customer service functions by answering phone calls daily
- Conducted employment verifications and investigations
- Assisted in termination procedures
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
- Kept the office orderly by organizing and filing paperwork, sorting and delivering mail, performing bookkeeping duties and adhering to many other office management duties
- Developed and maintained documentation for new hires, training materials and benefits
- Ensured employee time sheets were accurate while updating information in QuickBooks
- Responded to the questions and concerns of new hires.
Warehouse Supervisor/ Inventory Manager
Choice Equipment Company INC
03.2017 - 08.2018
- Assessed employee performance and facilitated commendations and discipline as necessary
- Safeguarded compliance standards by delivering support to the production staff to continuously met milestones and goals
- Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling
- Trained staff on material handling processes to reduce shipping times
- Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety
- Verified that materials were stored in correct designated areas throughout the warehouse
- Stacked and transported all overstock to storage areas
- Directed cycle counts every day and daily inventory in spread sheets, warehouse management system
- Communicated with floor managers to determine merchandise placement
- Transported goods from racks, shelves and vehicles
- Received incoming shipments and reviewed contents against purchase order for accuracy
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
Customer Service Associate/Beauty Advisor
Walgreens
01.2016 - 03.2017
- Greeted customers with enthusiasm and offered immediate and friendly service
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Contributed to the growth of the business by ensuring that customers were satisfied with service and quality
- Organized the store by returning all merchandise to its proper place
- Showed customers how to apply makeup and other products to achieve desired looks
- Made recommendations of appropriate products to meet customers’ individual needs
- Finalized purchases and processed payments.
Warehouse Worker
HomeGoods
11.2015 - 01.2016
- Ensured damaged products were identified and removed when received
- Maintained cleanliness and organization of the warehouse
- Entering data, Quality Control-Checking boxes, Inventory Monitored and adjusted production processes or equipment for quality and productivity.
Education
Assistant (MA) -
Medical Institute of North Georgia
Braselton2019
High School Diploma - undefined
Gainesville High School
Gainesville, ga2014
Skills
- Bi-lingual speaker: English and Spanish
- Self-motivated and quick learner
- Experience in client facing and service roles
- Strong customer service skills and dedicated to achieve the highest customer satisfaction
- Great ability to multi-task in fast-paced environments
- Strong interpersonal skills; able to be a team player and collaborate with people of different backgrounds
- Excellent communication skills
- Leadership
- Working knowledge of office devices and processes
- Very good organizational and multitasking abilities
- Computer skills
Timeline
Shipping and Receiving Coordinator/Warehouse Supervisor
Atlanta Flooring Design Center
05.2019 - Current
Human Resource Specialist
Gold Creek Foods LLC
09.2018 - 03.2019
Warehouse Supervisor/ Inventory Manager
Choice Equipment Company INC
03.2017 - 08.2018
Customer Service Associate/Beauty Advisor
Walgreens
01.2016 - 03.2017
Warehouse Worker
HomeGoods
11.2015 - 01.2016
High School Diploma - undefined
Gainesville High School
Assistant (MA) -
Medical Institute of North Georgia
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