Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillian Stokes

Warner Robins

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.

Overview

4
4
years of professional experience

Work History

Scanning Coordinator

Kroger Marketplace
Warner Robins
10.2022 - Current
  • Set the ads, promotions, and sales in the store.
  • Ensuring price accuracy, maintaining the store's POS, and conducting weekly audits in the store.
  • Inventory Management with Supplies.
  • Daily pricing updates within the store.
  • Ensure that electronic appliances are in working condition, and call in any issues.
  • Customer priority, and providing a full, fresh, and friendly shopping experience every time.

Front End Supervisor/Customer Service Representative

Kroger Markerplace
Warner Robins
10.2022 - Current
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Investigate incidents reported by customers or staff members involving theft or fraud at the checkout area.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Reviewed safety, health, and sanitation processes throughout areas, and enforced rules to promote security and safety.

Crew Member

Chick-Fil-A Restaurant
Perry
06.2022 - 09.2022
  • Served food quickly for positive guest experiences.
  • Take guest orders, process payments, and maintain a clean and sanitary environment.
  • Provided excellent customer service to maintain a positive atmosphere for guests, and resolved complaints in a professional manner.

Shift Lead/Baker

Bonnies Cookies
Centerville
09.2021 - 07.2022
  • Handled cash register transactions accurately while providing excellent customer service.
  • Opening and closing responsibilities, nightly inventory, and safe drops.
  • Providing quality food for guests

Server

Steak N' Shake
Warner Robins
01.2021 - 09.2021
  • Provided excellent customer service by taking care of guests, and by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

High School Diploma -

Peach County High School
Peach County, Georgia
05-2023

Skills

  • Customer service
  • Communication skills
  • Punctual
  • Time management abilities
  • Professionalism
  • Adaptability and flexibility
  • Team leadership
  • Problem-solving

Timeline

Scanning Coordinator

Kroger Marketplace
10.2022 - Current

Front End Supervisor/Customer Service Representative

Kroger Markerplace
10.2022 - Current

Crew Member

Chick-Fil-A Restaurant
06.2022 - 09.2022

Shift Lead/Baker

Bonnies Cookies
09.2021 - 07.2022

Server

Steak N' Shake
01.2021 - 09.2021

High School Diploma -

Peach County High School

Similar Profiles

CREATE PROFILE
Lillian Stokes