Lily Kelly
Covington
Summary
Proactive Receptionist with extensive experience in greeting visitors, confirming appointments, and managing client communications. Skilled in telephone operations, data entry, and maintaining a professional reception area. Bringing strong organizational and time management skills to deliver excellent customer service and support.
Overview
4
4
years of professional experience
Work History
Receptionist
Courtesy Ford Conyers
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Make sure that the customers have a great experiences in the building, making sure no one leaves upset.
Restaurant Hostess
Cafe Milanos
06.2021 - 10.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
High School Diploma -
Alcovy High School
Covington, Ga05-2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Can handle angry customers
- Problem-Solver
Timeline
Receptionist
Courtesy Ford Conyers
10.2022 - Current
Restaurant Hostess
Cafe Milanos
06.2021 - 10.2022
High School Diploma -
Alcovy High School
Similar Profiles
Joycelyn "Abbey" StoneJoycelyn "Abbey" Stone
Service Cashier at Courtesy Ford ConyersService Cashier at Courtesy Ford Conyers
Kevin BaconKevin Bacon
Parts Counterman at Akins FordParts Counterman at Akins Ford
Kevin BaconKevin Bacon
Parts Counterman at Athens FordParts Counterman at Athens Ford
Layn WhiteLayn White
Foreman Line Clearance Arborist at Wright Tree ServiceForeman Line Clearance Arborist at Wright Tree Service
Abigail McGuireAbigail McGuire
Sales Associate at Thermo WaxxxSales Associate at Thermo Waxxx