Linda Defrand
Lawrenceville
Summary
Dependable professional with over 20 years of customer service experience and a solid foundation in security operations. Expertise in patrolling, guest interaction, and effective communication. Recognized for punctuality, accountability, and a commitment to excellence in all responsibilities.
Overview
2026
2026
years of professional experience
Work History
Security Guard
Current Employer
- Current
- Patrol property and ensure site security
- Greet guests and answer phones
- Assist with cleaning and transporting items
- Previously managed gate, truck log-in/out, and seal records
Unarmed Security Guard
Securitas Security Services USA
2018 - 2021
- Monitored premises to prevent theft, vandalism, and other security breaches.
- Conducted regular patrols to ensure safety of personnel and property.
- Responded promptly to alarms and disturbances, ensuring effective resolution of incidents.
- Collaborated with law enforcement during emergencies to maintain public safety.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Implemented access control measures to restrict unauthorized entry into facilities.
- Provided exceptional customer service by assisting visitors and addressing concerns promptly.
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Education
High School Diploma / GED - undefined
Skills
- Site Patrol & Gate Monitoring
- Customer Service & Phone Etiquette
- Truck Log In/Out & Seal Tracking
- Cash Handling & Cleaning
- Transportation & Support Tasks
- Reliable, Punctual & Adaptable
Timeline
Security Guard
Current Employer
- Current
High School Diploma / GED - undefined
Unarmed Security Guard
Securitas Security Services USA
2018 - 2021
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