LINDA M. ROBINSON
Grayson,GA
Summary
Supply Chain
Procurement
Property & Grounds Operations
Compliance & Risk Operations professional with experience across supply chain, procurement, inventory/materials management, property/facilities oversight, and vendor coordination. Recognized for coordinating people, vendors, and processes across multiple sites to control costs, reduce risk, and keep operations running smoothly with audit-ready documentation and clear cross-functional communication.
Overview
9
9
years of professional experience
Work History
Banking Operations Specialist
TTEC (USAA Program)
06.2024 - Current
- Process high-volume, regulated transactions with strict accuracy and timeliness standards.
- Maintain sensitive financial/legal documentation and support audit readiness.
- Coordinate with internal teams to resolve exceptions and streamline case handling.
- Identify recurring issues, document findings, and escalate risks to improve controls.
- Executed wire transfers, stop payments and account transfers.
Independent Realtor (Part-Time/Secondary Income)
Virtual Properties Realty
08.2023 - Current
- Conduct market research and property valuation comparisons to advise clients.
- Prepare and manage transaction documentation (offers, addenda, contingencies).
- Coordinate across attorneys, lenders, inspectors, and brokers to drive on-time closings.
- Career Note (2023–2024): Following Wayfair, I pursued real estate as a part-time secondary income while targeting my next full-time operations role; I later accepted the USAA program assignment at TTEC to continue building in regulated, process-driven operations.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Performed home evaluations and developed competitive market analysis for individual homes.
Assistant Operations Manager
Wayfair LLC
10.2021 - 03.2023
- Supported distribution and logistics operations across a large, multi-node supply chain.
- Coordinated cross-functional initiatives involving operations, vendors, and service teams.
- Maintained project documentation, SOPs, and performance reporting for leadership.
- Contributed to process improvements that reduced operational errors by 15% (team initiative).
Senior Materials Management Specialist
Carrier
01.2021 - 10.2021
- Led procurement documentation (POs, receipts, discrepancies) and logistics analysis.
- Coordinated vendors to align deliveries with production schedules and cost targets.
- Tracked spend and supported finance with accurate materials and freight visibility.
Purchasing & Inventory Control Manager
QGistix LLC
05.2017 - 06.2020
- Directed day-to-day procurement and inventory control across multiple product lines.
- Built reporting and audit-ready documentation (cycle counts, reconciliation, variances).
- Partnered with finance and compliance to improve cost tracking and stock integrity.
Education
MBA - Business Administration
Seton Hill University
Greensburg, PA01.2004
Bachelor of Science - Management & Marketing
Seton Hill University
Greensburg, PA05.2002
Skills
- Operations & Facilities Support
- Distribution/Logistics Support
- Cost & Spend Tracking
- Risk, Compliance & Documentation (audit readiness)
- SOPs & Process Improvement
- Cross-Functional Collaboration
- Reporting & Performance Tracking
- Business process improvement
- Banking software proficiency
- Operations management
- Quality controls
- Business partnership management
- Problem-solving
- Teamwork
- Teamwork and collaboration
- Customer service excellence
Websites
Timeline
Banking Operations Specialist
TTEC (USAA Program)
06.2024 - Current
Independent Realtor (Part-Time/Secondary Income)
Virtual Properties Realty
08.2023 - Current
Assistant Operations Manager
Wayfair LLC
10.2021 - 03.2023
Senior Materials Management Specialist
Carrier
01.2021 - 10.2021
Purchasing & Inventory Control Manager
QGistix LLC
05.2017 - 06.2020
MBA - Business Administration
Seton Hill University
Bachelor of Science - Management & Marketing
Seton Hill University