Lindsay Downey
Rossville
Summary
Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer need on time and in perfect condition. several years of retail experience before Instacart shopping. I've done retail since I was 16 starting at Bi-Lo. Very good at working in fast paced environments
Overview
2026
2026
years of professional experience
Work History
Instacart Shopper
Instacart
Rossville
04.2020 - Current
- Selected and gathered groceries based on customer orders.
- Communicated with customers to ensure order satisfaction.
- Managed time effectively while completing multiple shopping requests.
- Packaged and organized groceries for safe delivery.
- Used mobile apps for order updates and communication with customers.
- Delivered groceries on time according to company standards for customer satisfaction.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
Key Holder
Dollar General
Ringgold
- Assisted customers with product selection and inquiries daily.
- Maintained store cleanliness and organization throughout each shift.
- Managed cash register operations, including transactions and balancing drawers.
- Stocked shelves efficiently to ensure product availability for customers.
- Trained new team members on store policies and procedures effectively.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Supervised bank deposits and security procedures to support store opening and closing.
- Verified accuracy of register tills at beginning and end of shift.
Guest Service Assistant
Target
Chattanooga
- Greeted customers and assisted with inquiries in a friendly manner.
- Managed point-of-sale transactions efficiently and accurately.
- Maintained store cleanliness and organized merchandise displays.
- Assisted in restocking shelves and inventory management tasks.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Resolved customer complaints promptly and professionally.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Performed cashiering duties such as taking payments, issuing receipts and balancing daily transactions.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Cashier
Walmart
Fort Oglethorpe
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained a clean and organized checkout area for optimal customer experience.
- Handled cash and credit transactions accurately to ensure balanced registers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Science - Billing And Coding
Miller Motte Technical College
Chattanooga, Tennessee 01.2025 -
Skills
- Customer service
- Inventory management
- Cash handling
- Time management
- Retail operations
- Strong work ethic
- Quick learner
- Reliability and punctuality
Timeline
Associate of Science - Billing And Coding
Miller Motte Technical College
01.2025 -
Instacart Shopper
Instacart
04.2020 - Current
Key Holder
Dollar General
Guest Service Assistant
Target
Cashier
Walmart