Lindsey Mitchell
Smyrna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Cortland
05.2021 - 08.2023
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Relationship Banker
Bank Of America
05.2020 - 05.2021
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
Assistant Manager
Palm Beach Tan
01.2020 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
Operations Manager
Sephora
10.2018 - 10.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
Education
Bachelor of Arts - Telecommunications And Film
The University of West Florida
Pensacola, FL12.2017
Skills
- Community Association Support
- Property Inspection
- Lead Conversion
- Creative and Adaptable
- Administrative Support
- File Management
- Team Collaboration
- Disturbance Handling
- Phone and Email Etiquette
- Planning and Execution
- Caring and Empathetic Demeanor
Timeline
Leasing Consultant
Cortland
05.2021 - 08.2023
Relationship Banker
Bank Of America
05.2020 - 05.2021
Assistant Manager
Palm Beach Tan
01.2020 - 05.2020
Operations Manager
Sephora
10.2018 - 10.2019
Bachelor of Arts - Telecommunications And Film
The University of West Florida
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