Lindsey Ronco
Fort Eisenhower,GA
Summary
Military Spouse-Authorized for E.O. 13473 Military Spouse Preference
U.S. Army Military spouse with 14 years of diverse professional experience. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Home and Finance Manager
Home and Finance Manager
10.2014 - Current
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Reviewed documentation and identified financial discrepancies where applicable.
- Developed strategic plans for day-to-day financial operations.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Medical Administrative Assistant
Mountain View Medical Group
04.2016 - 06.2017
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and pre-authorizations and managed patient charts.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Volunteer
Denver Rescue Mission
04.2013 - 06.2013
- Volunteer duties for the Denver Rescue Mission included lunch preparation; cutting food to appropriate size, making the daily dishes for lunch and dinner
- Communication with the in house residents as well as the employees and making sure the appropriate fixings for the meals were prepared to OSHA standards
- Recognize any problems or issues that may detriment the smooth flow and proficiency of the meal service
- Most important duty was making sure a smile is put on the face of the homeless as they come through for their meal
- After the meal is served clean the eating area as well as kitchen and preparation room
Nanny
Nicole and Dan Dahl
10.2014 - 03.2015
- Nanny duties for 1 year old little girl included morning changing's, feeding's, and dressing
- Daily readings and cognitive interactions were conducted, (puzzles, building blocks, coloring, color recognition and vocabulary workshops)
- Teach social graces and table manners
- Supervise children's activities and accompany them to activities
- Place children down for naps
- Play indoor and outdoor games with children
- Change diaper and help potty train children at the appropriate age
- Administer medicines to children on instruction
- Perform light housekeeping activities such as dusting and cleaning
- Tidy play areas and put away toys
- Wash dishes and do children's laundry
- Communication with parents on any new information or any requested needs were discussed at the beginning of the week
Wedding Venue Coordinator
Tammy Arellano
01.2012 - 09.2014
- Wedding Venue Coordinator tasks included answering and returning emails and phone messages at a timely manner
- Schedule tours for potential clients
- During the tours communicating and providing the appropriate information needed was necessary to sell a wedding to potential clients
- File future wedding contracts and down payments for records
- Kept calendar frequently up to date on future weddings using google calendar
- Excel spreadsheets were used to organize yearly weddings
- Meeting clients and caterer for final walk through to make sure the flow of the wedding meets the time requirements
- On day of wedding head hosting would be required to see that all appropriate staff and items are present at scheduled time
- (Caterers, Florist, DJ, Photographer, Bakery, Bar Tender, etc.)
House Cleaner/ Caretaker
Evergreen Academy
01.2011 - 09.2014
- Care taking 3 times a week involved an elderly couple whom were incapable of doing certain daily tasks
- Make beds on a daily basis and change linen as often as required
- Engage clients in physical and mental exercises prescribed by their doctors
- Escort on appointments with hair dressers, physical therapists and doctors
- Provide companionship on a daily basis by lending an ear or a shoulder to lean on
- Engage wards in outdoor activities such as walking and light sports
- Prepare food or oversee the preparation of food to ensure that hygiene standards are met and that doctors' orders are being followed
- Manage laundry and ironing activities
- Run errands including grocery shopping and mail handling
- Maintain a safe and clean environment and ensure that garbage is taken out on a daily basis, bathroom and kitchen are disinfected and moped, vacuum carpets, and dust
- Arrange medicines to be taken on schedule by providing appropriate reminders or administering medication only upon doctor's orders
- Observe elderly for signs of deterioration or concern and report them to the family or doctor on an immediate basis
Volunteer
Lutheran Hospital
02.2013 - 05.2013
- Volunteer in the Oncology Department consisted of clerical tasks: Fax patient files and orders to appropriate Doctors offices, 50+ orders a day
- Filing patient charts within the alphabetical order provided was a daily task
- Answer phones and direct the calls to appropriate destination
- Assist nurses in daily routines when needed; restocking items, cleaning appropriate areas, and most importantly talk with the patients
- Making sure they are comfortable while getting their treatments
- Within the Radiology Department and holding area, verifying patient identification by birth date on wrist band
- Provide a comfortable environment for patients by engaging in conversation, offering a blanket, and when there are delays, work with the staff to keep patients and families informed
- Bring patients to the treatment rooms as directed by the staff
- Escort patients to other areas of the hospital as directed
- Keep waiting room and treatment rooms clean and neat (i.e., remove dirty supplies, pick up trash, replace linen in cabinets, restock supplies, and call Environmental Services to empty trash)
- When asked by an associate, run errands for the department
- Keep track of blankets and toy stock and occasionally complete assorted jobs when asked by an associate
2nd Grade Education Program Specialist
Columbine Elementary
01.2012 - 05.2012
- Established acceptable classroom behavior guide with students comments to minimize future class room management issues
- Discussed students learning improvement and behavior in class with parents during the parent-teacher conference
- Utilized many student-centered learning techniques, including demonstrations, molecular model building, and discovery labs
- Devised a demonstration to connect the different types of pollution and the effects to students' daily life, and allowed students to work in cooperative learning groups to analyze examples
- Created activities that show the relationship between chemistry concepts and everyday life to engage and motive students
- Modified curriculum for a English Language Learner and various Special Education Students in the regular education classroom by translating the concepts in student's native language or by explaining the concepts in various simpler steps
- Assisted students with preparation for standardized testing by providing explanation for various scientific concepts while working on practice test questions and modeling various reading strategies
- Tutored students before, during, and after school
Nanny
08.2010 - 01.2011
- Nanny for 2 boys before and after school
- Prepared and served breakfast and dinner, and prepared school lunches
- Oversaw playtime and scheduled/social activities with friends after school
- Took children on walks, outings and educational trips
- Organized games and other entertainment
- Intervened when disagreements arose
- Helped the eight-year-old with homework (math, science and language arts)
- Read to the children
- Met with parents on a weekly basis to discuss the week's plans, and resolve any issues or disciplinary problems
Infant Aide/ Care taker
Evergreen Academy
09.2009 - 08.2010
- Private daycare ages 12 weeks to 5 years old
- Administers, under supervision, first aid and assistance to medically fragile children (e.g
- Tube feeding, toileting, diapering, etc.) for the purpose of providing appropriate care and/or developing children's daily living activities and behavioral skills
- Organizes each day's activities to provide children with a variety of experiences and opportunities that allow them to develop curiosity, initiative, problem-solving skills, and creativity, as well as a sense of self and a feeling of belonging to the group
- Conducts developmental screenings and ongoing assessments of infants and toddlers to determine motor, language, social, cognitive perceptual and emotional skills
- Assists infants and students as requested by program goals (e.g
- Feeding, changing diapers, etc.) for the purpose of providing appropriate care to children and maintaining a quiet infant sleep area
- Cleans work areas (e.g
- Changing tables, cribs, sinks, linens, etc.) for the purpose of maintaining a sanitary environment
- Maintains child care facilities for the purpose of ensuring a sanitary and safe environment for infants and toddlers
- Serves breakfast, lunch and/or snacks for the purpose of meeting children's nutritional needs
- Evaluates academic and social growth of children
- Maintains appropriate records using infant daily report sheet (time of feedings, diaper changes and description, any other concerns or needs)
- Observes children for signs that may indicate illness, abuse or neglect and reports as directed
- Design monthly events to get parents involved with their child as well as give an opportunity to observe parent child interaction during that time
Waitress
Govnr's Park Tavern
01.2009 - 08.2009
- Served over 200 guests a night
- Oversaw money transactions and processed all credit card payments
- Ensured customers received efficient and prompt service
- Checked the customers' identification to confirm they were legally able to consume alcohol
- Greeted guests upon entrance to the establishment and engaged the guests in conversation
- Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer
- Build and maintain enduring customer relationships to boost sales and generate repeat business
- Restocked glass wear and plates, replenished condiments, rolled silver wear, and any other tasks needed before closing
Nanny
04.2008 - 08.2008
- Summer nanny for 3 children involved daily outings requested by the parents
- The outings were both educational as well as entertaining
- Preparation for the outings consisted of dressing the kids, oral hygiene, daily chores, pack a lunch if needed, and pack the appropriate supplies
Medical Lab Technician/ Assembler
Cardinal Health
03.2006 - 01.2008
- Within the clean room the work attire consisted of smocks, booties, and hair nets
- Silicone products were made from a molding machine, where gauges were checked everyday to ensure proper production
- Communication with head technician at beginning of everyday
- Production, assembly, and shipping of the medical products
- Quality control/check the products after assembled and before packaged and shipped
- Shipping the products consisted of making order slips, making sure quantity and quality of product matched the work order
- Package and seal products in provided boxes
After school caretaker
Evergreen Academy
01.2005 - 01.2006
- The After-School Program Assistant maintained a safe and educational learning environment for young children
- Successfully implemented the program curriculum and daily program activities
- Daily expectations include: implement the program curriculum as planned by the Extended Day Program Director to ensure a quality experience for all participants
- Work with program personnel to implement engaging, developmentally appropriate educational enrichment curriculum and programming which expands and supports student learning experiences beyond the classroom
- Assist the program director in addressing the ongoing needs of the students and parents
- Implement program procedures effectively to ensure the safe being of all participants
- Observe, monitor, and participate in children's play activities
- Promote a safe and healthy environment based on safety standards set within the program
- Efficiently redirect inappropriate student behaviors and implement the program discipline system to effectively monitor and guide proper student behavior
- Support the emotional and social development of children
- Report any concerns and questions regarding the program (students, parents, equipment needs, supplies, other staff, volunteers, etc.) to the program director
- Maintain accurate and organized records such as attendance records, snack records, time sheets, incident reports, and all other paperwork as instructed by the program director to ensure program compliance and quality operations
- Enjoy being with students and foster their spiritual, academic, social, emotional, and physical development through the duties outlined above
- Help prepare snacks for the children and clean-up the kitchen and snack area
- Assist in the cleaning and straightening of the room and equipment before, during, and after the program
- This includes washing tables, chairs, and toys, putting up chairs, and locking the building at the end of the day
- Continue professional development by attending staff meetings and trainings
- Demonstrate behavior that is professional, ethical, and responsible
Education
BS - Human Development, Minor Elementary Education
Metropolitan State University
Denver, CO12.2012
High School Diploma - undefined
Conifer High School
Conifer, CO12.2004
Skills
- Customer Service Excellence
- Collaborative Team Member
- Reliability and Integrity
- Autonomous Project Management
- Maintain Composure in Stressful Situations
- Strategic Decision Making
- Strong Verbal and Written Skills
- Professional Telephone Communication
- Use multi-line telephone
- Outcome Evaluation and Suggested Actions
- Effective Team Management
- Skilled in Task Prioritization and Execution
- Work with classifying information
- Advanced Skills in Word, Excel, PowerPoint, and Outlook
- Ability to collect, correlate, and summarize data
- Resolving conflicts
Licenses Certificates
- Fingerprinting, Evergreen Academy
- CPR
Typing Wpm
40
Training
- Student Teaching, 01/01/12 to 05/01/12
- Heartsaver Bloodborne Pathogens, 02/01/13
- Quality Control, 03/01/06
- CPR, 05/01/09
Other Information
- Excellent customer service
- Team player
- Strong work ethics
- Integrity
- Work with minimum or no supervision
- Handle stress well
- Decision making
- Ability to communicate orally and written
- Telephone etiquette
- Use multi-line telephone
- Summarizes results and make appropriate recommendations
- Leadership skills
- Multitasking
- Resourcefulness
- Determination
- Planning and developing
- Work with classifying information
- Technical skills
- Advance knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Ability to collect, correlate, and summarize data
- Resolving conflicts
- Problem solving
- Background check
- Fingerprinting
Timeline
Medical Administrative Assistant
Mountain View Medical Group
04.2016 - 06.2017
Home and Finance Manager
Home and Finance Manager
10.2014 - Current
Nanny
Nicole and Dan Dahl
10.2014 - 03.2015
Volunteer
Denver Rescue Mission
04.2013 - 06.2013
Volunteer
Lutheran Hospital
02.2013 - 05.2013
Wedding Venue Coordinator
Tammy Arellano
01.2012 - 09.2014
2nd Grade Education Program Specialist
Columbine Elementary
01.2012 - 05.2012
House Cleaner/ Caretaker
Evergreen Academy
01.2011 - 09.2014
Nanny
08.2010 - 01.2011
Infant Aide/ Care taker
Evergreen Academy
09.2009 - 08.2010
Waitress
Govnr's Park Tavern
01.2009 - 08.2009
Nanny
04.2008 - 08.2008
Medical Lab Technician/ Assembler
Cardinal Health
03.2006 - 01.2008
After school caretaker
Evergreen Academy
01.2005 - 01.2006
High School Diploma - undefined
Conifer High School
BS - Human Development, Minor Elementary Education
Metropolitan State University
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