Lindsey Tilley
Carrollton
Summary
Offering excellent interpersonal skills and passion for helping customers. Brings ability to quickly learn and understand sales techniques and customer service best practices. Ready to use and develop communication and problem-solving skills in Customer Service Sales Specialist role. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
7
7
years of professional experience
Work History
Professional Cleaner
Suds And Co
07.2024 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Paraprofessional
Carroll County School District
02.2024 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Customer service representative
Bunzl
08.2022 - 08.2023
- Answer inquiries from distributors, end-users, and manufacturer representatives
- Enter and expedite orders as required
- Investigate customer problems and/or complaints to successful resolution
- Maintain relationships with both internal and external customers with exceptional service
- Function as a liaison between customer service and other departments in the company to address customer needs
- Work effectively in a team environment to meet business goals and objectives
- Other duties as assigned
Front Office Receptionist
Tanner
06.2021 - 07.2022
- Check patients in for their scheduled appointments
- Cancel/Reschedule any appointments when and if needed
- Scan any documents or paperwork needed for the patients into their chart
- Make any follow up appointments for patients as requested by the provider
- Change any information (such as name, phone number, address, e-mail, etc) as needed
- Add insurance into the patient's chart if it is not already added
- Answer phone calls to help assist the patients with their needs/wants
- Send medication requests to the correct CMA/MA on the patient's behalf
Server
El Tapatios Mexican Restaurant
07.2019 - 11.2020
- Ensure the guests come in with a smile and leave with a smile
- Make sure the food they order comes out the way they expect it
- Follow all health guidelines
- Always keep an eye out on your tables to make sure they aren't waiting for refills, to go containers, etc
- Ensure the tables are clean before the next party gets sat down
Machine Operator
Honda Lock
01.2019 - 07.2019
- Pack car parts such as antenna covers, handle covers, ext
- Keep an eye out on the parts to make sure they have no problems (scratches, dents, ext)
- If any problems occur, inform my team lead so they can tell the set-up technician to get it fixed
- Write down how long a machine has been down and what it went down for
- Get any material I might need to pack my parts in
Assistant
Price Creek Animal Hospital
11.2018 - 01.2019
- Walk dogs first thing in the morning
- Clean the kennels out while the dog/s is/are outside
- Clean out the cat/kitten kennels
- Wash and dry the dog bowls
- Make sure all animals have fresh food and water first thing in the morning and right before I go home for the night
- Wash, dry and fold towels that have come out of the kennels that the animals were in
- Assist doctors in the rooms
- Assist the doctor so they examine the animal
- Walk the clients out and go over everything that happened and answer any questions they may have
- Mop and sweep before lunch
- Mop, sweep and take out the trash before leaving for the day
- Assist in x-rays when they are needed
- Get medicine together and take it up front to the receptionist for when the clients come pick it up
Machine Operator
Honda Lock
07.2018 - 11.2018
- Pack car parts such as antenna covers, handle covers, ext
- Keep an eye out on the parts to make sure they have no problems (scratches, dents, ext)
- If any problems occur, inform my team lead so they can tell the set-up technician to get it fixed
- Write down how long a machine has been down and what it went down for
- Get any material I might need to pack my parts in
Education
Certificate -
Penn Foster
04.2018
Certificate -
Martinsburg College
12.2014
GED -
05.2013
High School Diploma - Certificate
West Georgia Technical College
Waco, GA05.2011
High School Diploma -
Villa Rica High School
Villa Rica, GA05.2011
Skills
- Customer service
- Scheduling appointments
- Filing and sorting
- Answer telephone calls
- Planning route correspondence
- Multi-line telephone systems
- Strong work ethic
- Multitasking proficiency
- Self-motivation and initiative
- Reliability and punctuality
- Professional appearance
- Deep cleaning expertise
Timeline
Professional Cleaner
Suds And Co
07.2024 - Current
Paraprofessional
Carroll County School District
02.2024 - 05.2024
Customer service representative
Bunzl
08.2022 - 08.2023
Front Office Receptionist
Tanner
06.2021 - 07.2022
Server
El Tapatios Mexican Restaurant
07.2019 - 11.2020
Machine Operator
Honda Lock
01.2019 - 07.2019
Assistant
Price Creek Animal Hospital
11.2018 - 01.2019
Machine Operator
Honda Lock
07.2018 - 11.2018
Certificate -
Martinsburg College
GED -
High School Diploma - Certificate
West Georgia Technical College
High School Diploma -
Villa Rica High School
Certificate -
Penn Foster
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