Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Linh Tran

Stockbridge

Summary

Reliable professional with experience in sales and patient care. Skilled in problem-solving and providing exceptional customer service. Committed to fostering positive relationships and ensuring client satisfaction in all interactions. Dedicated home health aide with strong skills in patient care and emotional support. Known for developing individualized care plans and effectively communicating with clients to enhance their well-being. Compassionate and attentive caregiver with a proven track record in patient mobility and personal care. Known for meticulous attention to detail and dedication to maintaining a safe, clean environment for clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Home Health Aide

MDC Healthcare
Norcross
03.2024 - Current
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Prepared meals and snacks according to prescribed diets.
  • Transported clients to doctor appointments and social events.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Provided emotional support and companionship to patients.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Provided companionship and monitored health condition of clients.

Sales Representative

Zumiez
Morrow
10.2023 - 11.2024
  • Developed and maintained relationships with customers to ensure repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.

Restaurant Hostess

Los Trojas
mount zion
04.2020 - 12.2021
  • Greeted customers and escorted them to their tables.
  • Balanced cash register at end of shift according to established procedures.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided menus and answered questions about menu items and specials.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Cashier

Cookout Restaurant
Morrow
02.2019 - 03.2020
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Forest Park High School
Forest Park, GA
05-2021

Associate of Applied Science - Veterinary Technician

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Patient education
  • Bathing assistance
  • Patient care
  • Mobility activities
  • Personal care services
  • First aid and safety
  • Personal hygiene assistance
  • Medication organization
  • Transportation assistance
  • Wound care
  • Patient lifting techniques
  • Vital signs monitoring
  • Light housekeeping
  • Feeding assistance
  • Housekeeping
  • Attention to detail
  • Problem-solving aptitude
  • CPR/AED
  • Persuasion techniques
  • Shipment processing
  • Sales strategies
  • Sales goals attainment
  • Exceeds sales goals
  • Retail loss prevention
  • Reliable and punctual
  • Exchange coordination
  • Complex Problem-solving
  • Exceptional customer service
  • Product recommendations
  • Payment processing
  • Merchandise display
  • Inventory tracking
  • Store opening and closing
  • Multi-tasking strength
  • Relationship building
  • Product promotions
  • Problem-solving skills
  • Customer service
  • Menu memorization
  • Food safety
  • Hospitality and accommodation
  • Detail-oriented
  • Efficient collaboration
  • Table assignment
  • Cleanliness maintenance
  • Patience and empathy
  • Calm demeanor
  • Ordering procedures
  • Restaurant operations
  • Takeout order processing
  • Greeting guests
  • Phone etiquette
  • Bill computation
  • Check payment processing
  • Group reservations management
  • Customer service expertise
  • Guest complaint resolution
  • Price memorization
  • Money handling
  • Report preparation
  • Customer assistance
  • Issue resolution
  • Work ethic and integrity
  • Inventory restocking
  • Cleaning and sanitizing
  • Multitasking and organization
  • Cash register operation
  • Clear communication
  • Time management skills
  • Conflict resolution
  • Credit and cash transactions

Affiliations

  • AFJROTC Cadet (4 years)
    Completed full 4-year program, earning leadership roles and participating in community service, drill, and aerospace science courses.
  • Healthcare Sciences Program (4 years)
    Completed career pathway in health sciences; coursework included medical terminology, anatomy, and clinical skills.

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Spanish
Limited

Certification

  • Have CPR Certificate

Timeline

Home Health Aide

MDC Healthcare
03.2024 - Current

Sales Representative

Zumiez
10.2023 - 11.2024

Restaurant Hostess

Los Trojas
04.2020 - 12.2021

Cashier

Cookout Restaurant
02.2019 - 03.2020

High School Diploma -

Forest Park High School

Associate of Applied Science - Veterinary Technician

Gwinnett Technical College

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Linh Tran