Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Mentored junior sales representatives, enhancing team performance through ongoing coaching and development feedback sessions.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Invoiced and received funds from commercial accounts
Home Health Aide
Debbie Mashburn
Fayetteville, GA
06.2014 - 08.2016
Provided personalized care and assistance to clients in daily living activities.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Provided transportation and appointments management.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Monitored client health status and reported changes to healthcare professionals.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Dispatcher/TAC
City of Newnan Police Department
Newnan, GA
07.1999 - 11.2013
Coordinated emergency response efforts, ensuring timely dispatch of police units to incidents.
Managed communication systems to relay critical information between officers and command staff.
Monitored radio traffic, prioritizing calls based on urgency and resource availability.
Implemented training programs for new dispatchers, enhancing team performance and operational efficiency.
Directed dispatching, routing, and tracking of fleet vehicles.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Ensured compliance with local, state, and federal regulations related to emergency communications.