Lisa Cross
Duluth
Summary
Compassionate Certified Nursing Assistant with strong expertise in patient care and vital signs monitoring. Focused on fostering emotional connections and enhancing resident well-being. Committed to promoting independence and safety in collaborative healthcare settings. Delivering high-quality care to diverse individuals while ensuring patient safety and satisfaction with facility services.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Activity Associate / Certified Nursing Assistant (CNA)
The Fountainview Center for Alzheimer's Disease
Duluth
01.2026 - Current
- Monitor resident conditions and report physical or behavioral changes to nursing staff.
- Maintain resident safety and comfort while promoting independence when possible.
- Assist residents with daily living activities including bathing, grooming, dressing, and mobility.
- Facilitated therapeutic and recreational activities for individuals with Alzheimer's and dementia to promote engagement and well-being.
- Delivered emotional support and companionship to improve residents' quality of life and foster connections.
- Collaborated with nursing and care staff to ensure consistent and effective patient care.
Fulfillment Associate
Amazon
Stone Mountain
06.2021 - 01.2026
- Packaged customer orders to ensure accuracy and support timely shipment.
- Operated material handling equipment to facilitate efficient product movement.
- Conducted regular inventory checks and adjustments to maintain accuracy.
Head Custodian/School Custodian
Bibb County Board of Education
Macon
06.2002 - 02.2021
- Supervised custodial staff to maintain cleanliness and safety standards in school facilities.
- Trained new custodial staff on effective cleaning techniques and essential safety protocols.
- Maintained cleaning schedules for classrooms, restrooms, and common areas.
- Operated cleaning equipment including floor buffers and vacuums efficiently.
- Inspected facilities regularly to identify maintenance and repair needs promptly.
- Managed inventory of cleaning supplies, ensuring adequate stock levels maintained.
- Collaborated with school administration to coordinate custodial activities for events.
- Responded quickly to emergency cleaning situations to minimize disruption in schools.
Home Health Caregiver
Various Temporary Healthcare Agencies
- Delivered compassionate in-home care for elderly and disabled clients, enhancing their comfort and well-being.
- Supported clients with mobility, hygiene, meal preparation, and medication reminders, ensuring adherence to care plans.
- Reported patient condition changes to supervisors and family members.
- Ensured safety and cleanliness of client environments, contributing to overall health and comfort.
Resident Care Assistant (Part-Time Weekends)
Assisted Living / Residential Care Facility
- Ensured resident safety and well-being through regular monitoring and timely assistance.
- Provided personal care and hygiene support to enhance residents' comfort and dignity.
- Facilitated residents' mobility during meals to promote independence and participation.
Education
CNA Training Program/ Certification Medication Aide - Nursing Practice
Hillendell Medical Training School
Stone Mountain, GA10-2025
Some College (No Degree) - Medical Billing Clerk
Gwinnett Technical College
Lawrenceville, GASkills
- Patient care assistance
- Vital signs monitoring
- Patient monitoring
- Patient mobility and transfers
- Feeding assistance
- Daily living activities
- Dementia care
- Medication administration
- Infection control and safety
- Patient positioning
- Patient transportation
- Resident safety
- Personal grooming assistance
- Indirect care
- Healthcare teamwork
- HIPAA compliance
- Compassionate support
Certification
Certified Nursing Assistant (CNA), Georgia
Core Clinical Skills
- Patient Care Assistance
- Vital Signs Monitoring
- Activities of Daily Living (ADLs)
- Alzheimer's & Dementia Care
- Infection Control & Safety
- Patient Mobility & Transfers
- Feeding Assistance
- Patient Observation & Reporting
- Emotional Support & Compassionate Care
- Team Collaboration with Nurses and Healthcare Staff
Accomplishments
- Honor Roll Graduate
Timeline
Activity Associate / Certified Nursing Assistant (CNA)
The Fountainview Center for Alzheimer's Disease
01.2026 - Current
Fulfillment Associate
Amazon
06.2021 - 01.2026
Head Custodian/School Custodian
Bibb County Board of Education
06.2002 - 02.2021
Home Health Caregiver
Various Temporary Healthcare Agencies
Resident Care Assistant (Part-Time Weekends)
Assisted Living / Residential Care Facility
CNA Training Program/ Certification Medication Aide - Nursing Practice
Hillendell Medical Training School
Some College (No Degree) - Medical Billing Clerk
Gwinnett Technical College