Lisa Pla

A worldwide distributor of COTS (Commercial off-the-shelf Software), through e-commerce, supporting 125,000+ customers, in over 180 countries.

• Negotiated favorable pricing and terms on contract agreements for both the company and client, fostering mutual success.
• Monitored contract compliance, addressing any issues promptly and maintaining positive relationships with clients.
• Provided exceptional customer service for government clients, ensuring timely response to inquiries and concerns.
• Coordinated sales efforts with other departments to maximize efficiency and effectiveness in pursuing new business opportunities within the public sector.
• Assisted in preparing thorough responses to RFPs/RFQs from federal agencies, contributing significantly towards winning several lucrative contracts.
• Utilized CRM tools effectively to track account progress and maintain accurate records of client interactions.
• Developed, maintained and utilized diverse client base.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Managed high-value government accounts, resulting in stronger relationships and increased revenue.

A company that provides recycling of cell phones, toner, ink, hazardous material, as well as offering over 40,000 office products to nationwide accounts.

• Acquired, developed and managed a recycling program for over 300 McDonald's restaurants in Atlanta, GA.
• Formed and implemented an ink jet and cell phone recycling program for all Ronald McDonald House Charity locations nationwide.
• Attained and managed the sale of office products to small, medium and large corporations, many of which are McDonald's corporate partners.
• Dealt one-on-one with our vendors, McDonald's and Ronald McDonald House Charities corporate locations to insure proper distribution and approval of all legal and marketing aspects.

An authorized manufacturer, reseller and service provider of toner and hardware.

• Generated high dollar sales for new corporate accounts and meeting monthly quotas.
• Managed corporate account sales and service through cold calling, site visits, up selling and renewing service contracts.
• Met and exceeded monthly gross profit goals.

A full service start up website development and hosting company.

• Managed the sale and creation of numerous accounts for company websites through cold calling prospects, outside appointments and online demonstrations.
• Wrote and released websites online for small and medium sized businesses.
• Directed and participated in several networking groups, that ultimately lead to an increase in new business.

A start-up Internet company offering business-to-business sales of information on IS and IT vendors.

• Responsible for managing and maintaining over 90 Major Corporate Accounts, all of which are among the top Information Technology corporations in the country.
• Communication on a daily basis with corporate executives to retrieve data on IT products and services via verbal, email and written communication.
• research, extract and enter information from corporate websites into an exclusive database with the company.