Lisa Trombino
Country Club of Roswell
Marietta
1
Certification
19
years of professional experience
Dynamic lead bartender with a proven record in delivering efficient and friendly customer service. Skilled in inventory management and problem-solving, committed to enhancing guest experiences through innovative drink menu development.
Work History
Lead Bartender
19 Years 1 Month- Led team in preparing and serving beverages for both daily service and more formal events.
- Led team in preparing and serving beverages for high-profile events and gatherings.
- Mentored junior bartenders on cocktail preparation and customer service best practices.
- Manage daily operations including opening and closing duties, inventory, stocking, maintaining cleanliness.
- Assist with ordering and inventory and updating menu items as needed.
- Handle guest requests and resolve all issues in a timely and efficient manner.
- Maintain high standard of customer service and follow company procedure.
- Support management with staff training and supervising floor.
- Efficiently fill order requests, answer questions, make suggestions when needed.
- Knowledge of wide variety of drinks and current menu items.
- Positions also held within the company: Server/ Beverage Cart Attendant/ Banquet Bartender/ Snack Shop Attendant/ Expo/Floor Manager/ Key Holder
Education
Bachelor of Science - Health And Sport Science
Associate of Applied Science - Wedding Planning
Certificate Program - Meeting And Event Planning
Skills
Customer service
Suggestive selling
Knowledgeable of POS systems
Inventory
Staff management
Works well in making decisions and resolving issues promptly and effectively
Comfortable in fast paced environment
Accomplishments
Employee of the month several times and employee of the year in 2020.
Certification
- Alcohol Safety Training
- Food Handler Certificate
Timeline
Lead Bartender
Country Club of Roswell
2007.08 - CurrentRead More
Penn Foster College
Associate of Applied Science from Wedding Planning
Read More
Kennesaw State University
Bachelor of Science from Health And Sport Science
Read More
Kennesaw State University
Certificate Program from Meeting And Event Planning
Read More