Lisett Herrera
Lawrenceville
Summary
Organized and proactive professional with a versatile background in medical reception and office administration. Known for effective time management and detail-oriented approaches, ready to support seamless patient experiences and foster strong team collaboration.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Johns Creek ENT
Suwanee
01.2023 - Current
- Managed patient check-in and check-out processes efficiently and accurately.
- Verified insurance information and collected co-pays at each visit.
- Maintained organized patient files and ensured compliance with privacy regulations.
- Coordinated specialist referrals and followed up on appointment scheduling to ensure timely patient access to care.
- Responded to patient inquiries via phone and email with professionalism.
- Assisted medical staff by preparing examination rooms and managing supplies.
- Ensured effective communication by managing office phone lines and directing calls. by checking voicemail, returning calls and directing messages to team members.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Provided administrative support and customer service to enhance patient experience and streamline workflows.
Office Assistant
Romero’s Remodel Construction
Lawrenceville
05.2021 - 01.2023
- Coordinated scheduling for contractors and subcontractors to ensure timely project completion.
- Processed invoices and maintained accurate financial records for construction projects.
- Managed daily office operations to support construction project workflows.
- Assisted in preparing project documentation and reports for client meetings.
- Communicated with suppliers to order materials and track deliveries efficiently.
- Maintained organized filing systems for project contracts and correspondence.
- Provided administrative support to project managers during planning and execution phases.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Education
Bachelor of Science - Nursing
Georgia Gwinnett College
Lawrenceville, GA05-2030
High School Diploma -
Phoenix High School
Lawrenceville, GA05-2025
Skills
- Patient care
- Medical terminology
- Electronic health records
- Office administration
- Microsoft office
- Attention to detail
- Customer service
- Time management
- Telephone etiquette
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Johns Creek ENT
01.2023 - Current
Office Assistant
Romero’s Remodel Construction
05.2021 - 01.2023
Bachelor of Science - Nursing
Georgia Gwinnett College
High School Diploma -
Phoenix High School