Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

LIZ Lootens

Atlanta

Summary

Self-motivated and dependable Project Manager with PMP certification and a Project Management Certificate from Emory University Continuing Education. Proven ability to manage multiple projects independently while delivering results aligned with organizational and technological goals. Experienced in CRM system administration, project planning, scheduling, meeting facilitation, and coordinating cross-functional stakeholders in fast-paced environments. Currently pursuing Microsoft Project certification and expanding knowledge in responsible AI practices to ensure ethical, compliant technology use. Serves as a board member for a nonprofit organization, demonstrating strong leadership, strategic thinking, and community engagement. Committed to driving success through organization, attention to detail, and effective communication in technology-driven settings.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operating Partner

Atlanta Purus
Atlanta
01.2018 - 01.2025
  • Implemented and maintained a cloud-based CRM system to track customer data and streamline communications.
  • Executed outreach strategy to enhance market presence and gather customer insights.
  • Developed targeted promotional campaigns and product demonstrations to drive growth.
  • Represented the brand at trade shows, increasing visibility and fostering strategic networking opportunities.
  • Recognized as a preferred vendor by Keller Williams through in-person visits to local offices for product training.
  • Concluded operations in 2025 after strategic market evaluation.

Event Chair-Volunteer

East Atlanta Business Association
03.2023 - 04.2024
  • Collaborated with cross-functional leadership to plan and execute community-driven events, increasing fundraising by 20%.
  • Achieved 30% increase in monthly engagement through targeted outreach and enhanced member communications.
  • Secured strategic partnerships with local businesses to reduce event costs by 20% through effective negotiation.
  • Executed a holiday fundraising event that boosted attendance and generated 50% more revenue than the previous year.

Pre-K Lead Teacher

Grant Park Cooperative Preschool
Atlanta
09.2013 - 05.2018
  • Designed and executed individualized learning plans, applying project planning, scheduling, and resource allocation practices to meet student goals, demonstrating strong organizational and execution skills applicable to IT project environments.
  • Mentored new staff by modeling instructional best practices, guiding real-time application, and supporting their transition into leadership roles, reflecting leadership development and team enablement skills.
  • Identified and mitigated risks in a dynamic classroom setting by proactively managing safety concerns and ensuring compliance with policies, parallel to IT risk management and governance adherence.
  • Acted as the primary liaison between families and school staff, facilitating regular stakeholder updates, coordinating strategy development, and communicating outcomes with clarity and empathy,mirroring client and stakeholder relationship management in IT projects.
  • Developed and implemented tailored learning plans, demonstrating strong project planning and resource management skills.
  • Led a student-designed project for the school’s annual fundraiser, resulting in a 10% year-over-year increase in fundraising outcomes,highlighting creativity, user engagement, and community-centered planning.
  • Resolved conflicts through collaborative problem-solving and active listening, fostering trust and efficient issue resolution within high-stress situations. Technical/IT-Aligned Skills to Add to Your Resume: You can list these under your Skills section: Project Planning & Execution, Stakeholder Communication, Risk Assessment & Mitigation, Team Mentoring & Leadership, User Experience & Engagement, Conflict Resolution & Collaboration, Meeting Facilitation & Agenda Setting, Presentation & Public Speaking, Time Management & Task Prioritization, Process Improvement. Want to go even further?

Territory Sales Manager

Craneware
Atlanta
04.2010 - 07.2011
  • Secured qualified sales appointments through cold calling hospitals and engaging financial decision-makers, contributing to a 20% increase in site visits.
  • Managed trade show booths by overseeing setup, promotion, and client relationship-building to enhance event effectiveness.

Business Coordinator/Customer Service

Verizon Wireless
03.2005 - 04.2010
  • Managed escalated business accounts by identifying root causes and delivering effective solutions.
  • Trained new employees through real-time support during calls, preventing escalations.
  • Recognized as one of the top five customer service representatives for consistently exceeding performance metrics.
  • Leveraged evolving devices and procedures to adapt to a fast-paced environment.

Education

Bachelor of Science - Communications

Central Connecticut State University
New Britain, CT
01.2005

Skills

  • Customer relationship management
  • Stakeholder engagement
  • Strategic planning
  • Program development
  • Community outreach
  • Process improvement
  • Team coordination
  • Conflict resolution
  • Public speaking
  • Cross-functional leadership

Certification

  • Global Professional Certification of Project Management (PMP) 2025
  • Member of Project Management Institute Atlanta Chapter since 2024

Volunteer Experience

NAMI (National Alliance of Mental Illness), Board Member and Connection Support Group Facilitator, Atlanta, Serve on the board, leading volunteer coordination efforts and managing allocation of funds to maximize community impact.

Timeline

Event Chair-Volunteer

East Atlanta Business Association
03.2023 - 04.2024

Operating Partner

Atlanta Purus
01.2018 - 01.2025

Pre-K Lead Teacher

Grant Park Cooperative Preschool
09.2013 - 05.2018

Territory Sales Manager

Craneware
04.2010 - 07.2011

Business Coordinator/Customer Service

Verizon Wireless
03.2005 - 04.2010

Bachelor of Science - Communications

Central Connecticut State University

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