Lizbeth Howard
McDonough
Summary
Bilingual Human Resources Generalist with over 15 years of experience in recruitment, interviewing, background checks, compliance training, translation, and employee relations. Expertise in talent acquisition and workforce development, complemented by a proven ability to build trust and foster collaboration among diverse teams. Recognized for maintaining compliance, enhancing HR processes, and supporting employees and management in achieving organizational goals. Eager to leverage this expertise in a long-term position that contributes to driving company success through effective human resources and talent management strategies.
Overview
2020
2020
years of professional experience
Work History
HR Generalist
Hoshizaki America, Inc
2025 - 2025
- Supported full-cycle HR functions, including recruitment, onboarding, and employee relations.
- Managed HR compliance, background checks, and accurate employee recordkeeping.
- Assisted with payroll, benefits administration, and workers’ compensation processes.
- Coordinated training programs and ensured adherence to employment laws and company policies.
- Fostered positive communication between employees and management to maintain a strong workplace culture.
- Managed HRIS data entry, ensuring accuracy and compliance with company policies and regulations.
- Developed and implemented employee onboarding procedures to enhance new hire orientation experience.
Human Resources Coordinator
UFP
Newnan, GA
2024 - 2025
- Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.
- Coordinated onboarding procedures, ensuring new hires received necessary training and resources promptly.
- Managed employee records using HRIS, maintaining data accuracy and compliance with regulations.
- Developed and implemented employee engagement initiatives, fostering a positive workplace culture.
- Conducted benefits administration, assisting employees with inquiries and resolving issues effectively.
- Facilitated performance review processes, providing guidance on assessment criteria and best practices.
On-Site Manager
First Step Staffing
Atlanta, Georgia
01.2022 - 2024
- Monitored, coached and supervised team of 50 employees in third party Logistics Company.
- Resolved issues between employees and customers using company policies.
- Perform daily and weekly time clock reports to ensure accuracy.
- Translate to all Spanish Associates and ensure all safety requirements in warehouse are met by all associates.
- Oversaw employee attendance records, handled payroll, and ordered new materials for sites.
Mortgage Loan Coordinator
Truist Bank
Atlanta, GA
01.2020 - 2022
- Support Sales Operations department by reviewing all loans submitted by sales.
- Validate all supporting documentation provided to make sure it meets AUS guidelines.
- Evaluate financial statements.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Checked loan documents for accuracy prior to closing.
- Assisted clients with loan applications, providing guidance and support throughout the process.
Loan processor/underwriting service assistant
Renew Financial
Alpharetta, GA
01.2017 - 01.2020
- Executed loan origination process, including ordering credit reports, appraisals, and preliminary title reports.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Review Credit Reports, financial statements, and transactions to verify accuracy and completeness.
- Reviewed sales contracts, appraisals, titles, and deeds to effectively underwrite.
- Analyzed applicants’ financial status, credit, and property evaluation to determine feasibility of granting loans.
Customer Experience Bilingual Supervisor
Delta airlines
Atlanta, GA
01.2014 - 01.2017
- Assisted customers complete purchases and joining rewards program to promote loyalty to company.
- Handled all escalation calls professionally and resolved all issues.
- Managed over 85 customer calls per day.
- Delivered excellent service to all passengers including Medallion passengers.
- Implemented process improvements to streamline operations and reduce wait times.
- Monitored compliance with safety regulations and company policies during daily operations.
On-Site Account Supervisor
Staffmark
Atlanta, GA
01.2007 - 01.2014
- Managed over 80 employees per shift.
- Served as Liaison between employees and DSC Logistics.
- Monitored worksite performance of Staffmark employees.
- Screened, Interviewed, and Conducted criminal background checks, safety training, and orientation.
- Certified in Workers Comp, Unemployment Claims, Employment law, E-Verify, and Sexual Harassment.
- Performed daily timekeeping reports and weekly payrolls.
Education
Associate of Science - Human Resources Management
Saint Leo University, College of Technology
Morrow, GASkills
- Employee Relations
- Talent Acquisition & Retention
- Business administration
- HR Compliance & Employee Law
- Unemployment Claim Management
- Conflict Resolution
- Onboarding and orientation
- Payroll processing
- Employee retention
Languages
Bilingual (Spanish)
Software
Microsoft Office (Word, Excel & Power Point)
Timeline
On-Site Manager
First Step Staffing
01.2022 - 2024
Mortgage Loan Coordinator
Truist Bank
01.2020 - 2022
Loan processor/underwriting service assistant
Renew Financial
01.2017 - 01.2020
Customer Experience Bilingual Supervisor
Delta airlines
01.2014 - 01.2017
On-Site Account Supervisor
Staffmark
01.2007 - 01.2014
HR Generalist
Hoshizaki America, Inc
2025 - 2025
Human Resources Coordinator
UFP
2024 - 2025
Associate of Science - Human Resources Management
Saint Leo University, College of Technology