Lizette Piza
Atlanta
Summary
Energetic and friendly hard worker with excellent communication skills and extensive customer service experience. Committed to making a lasting impact within a company and the community. Seeking a position that offers financial stability, skill development, and character growth for future advancement. Proven track record of delivering exceptional customer service and building strong relationships. Dedicated to exceeding expectations and driving positive results. Thrives in fast-paced environments with strong attention to detail for accurate task completion.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Office Assistant Manager
Happy Children Pediatric Dentist
07.2023 - 01.2025
- Guarantee office productivity by developing and managing all internal office procedures and practices
- Maintain the dental clinic's cash control, staff schedules, general ledger, and billing system
- Deliver direct individual and team leadership to ensure all office employees produce outstanding client service
- Coordinate the day-to-day execution of office practices that increase productivity and efficiency
- Respond to clinical and operational issues in a timely and professional manner
- Create and implement an effective office budget
- Hire, supervise, and train new office employees.
Dental Assistant
Happy Children Pediatric Dentist
06.2021 - 12.2022
- Assisted dental procedures, ensuring patient comfort and satisfaction
- Communicated effectively with parents and patients, providing necessary information and education on oral hygiene
- Managed patient appointments, billing, and insurance details
- Conducted dental radiographs and provided post-treatment care instructions.
Dental Treatment Coordinator
Dentistry 4 Children
04.2019 - 06.2022
- Scheduled and managed dental appointments
- Explained procedures and pricing details to patients
- Prepared insurance claim forms and handled patient referrals
- Maintained strict adherence to HIPAA guidelines for patient privacy.
Event Security Guard
Safe Management
05.2018 - 03.2019
- Conducted foot patrols and security checks, ensuring the safety of premises and attendees
- Monitored guest flow and investigated unusual activities
- Provided security services for Atlanta Falcons' football team events.
Barista
Atlanta Marriott Marquis Hotel
05.2018 - 12.2018
- Recommended products based on customer preferences and needs
- Managed inventory levels and educated customers on new products
- Trained new team members and maintained cash registers.
Camp Counselor
Arlington Christian School
06.2017 - 07.2017
- Developed and supervised arts and crafts activities for campers
- Worked with children of diverse backgrounds and abilities
- Assisted with organizing school activities and field trips.
Education
Certified Dental Assistant - undefined
United Medical And Business Institute
Atlanta, GAHigh School Diploma - undefined
Langston Hughes High School
Fairburn, GASkills
- Patient check-in
- Maintaining confidentiality
- HIPAA Compliance
- Office Organization
- Leadership
- Problem-solving
- Communication/People skills
- Proficient in Microsoft Office Suite
- Proactive attitude
- Dental terminology
- Insurance billing
Certification
CPR and First Aid certified.
Timeline
Dental Office Assistant Manager
Happy Children Pediatric Dentist
07.2023 - 01.2025
Dental Assistant
Happy Children Pediatric Dentist
06.2021 - 12.2022
Dental Treatment Coordinator
Dentistry 4 Children
04.2019 - 06.2022
Event Security Guard
Safe Management
05.2018 - 03.2019
Barista
Atlanta Marriott Marquis Hotel
05.2018 - 12.2018
Camp Counselor
Arlington Christian School
06.2017 - 07.2017
Certified Dental Assistant - undefined
United Medical And Business Institute
High School Diploma - undefined
Langston Hughes High School
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