Lois Ame Wayo
Hampton
Summary
Administrative and Operations Professional with experience supporting high‑volume, fast‑paced environments. Strong working knowledge of Delta Air Lines systems including Delta Term, Nexus, and Fast Track. Recognized for accuracy, professionalism, and a proactive approach to problem‑solving. Skilled at managing competing priorities, maintaining confidentiality, and contributing effectively to team and organizational goals.
Overview
6
6
years of professional experience
Work History
Airport Customer Service
Delta Air Lines
Atlanta
2024.08 - Current
- Enter, track, and verify operational data using Delta Term, Nexus, and Fast Track.
- Apply effective time‑management techniques to meet tight deadlines.
- Follow Delta policies, safety standards, and compliance procedures.
- Communicate clearly with customers, team members, and leadership to resolve issues.
Owner
Dollahworks LLC
Hampton
2020.08 - 2024.08
- Managed administrative tasks including scheduling, documentation, and correspondence.
- Communicated professionally with customers and vendors.
- Maintained organized records, invoices, and operational files.
Education
Bachelor of Science - Business Management And Computer Science
Wisconsin International University
Accra, Ghana2013-06
Skills
- Administrative Support
- Data Entry & Documentation
- Microsoft Office Suite
- Confidentiality & Data Integrity
- Time Management
- Team Collaboration
- Delta Systems: Delta Term
- Delta Systems: Fast Track
- Delta Systems: Nexus
Accomplishments
Baggage Driver of the Month (Delta Air Lines)
Timeline
Airport Customer Service
Delta Air Lines
2024.08 - Current
Owner
Dollahworks LLC
2020.08 - 2024.08
Bachelor of Science - Business Management And Computer Science
Wisconsin International University