Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lola Timmons

Pottersdale,PA

Summary

Over 20 years of experience in the Foodservice Industry, a proactive, confident problem solver who will represent your organization with a professional appearance and demeanor. Experienced with multi-site management, team leadership, and operation optimization. Outstanding work ethic, and driven to enhance customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

District Manager

HSCG Healthcare Service Group
02.2023 - Current
  • Directed operations across multiple locations, ensuring alignment with corporate goals and standards.
  • Implemented strategic initiatives, enhancing team performance and operational efficiency.
  • Inspect facilities to ensure deficiency-free State surveys, budget management, food management, and ensure facilities are staffed with salaried management and hourly staff.
  • Support managers during state inspections.
  • Directed 9 accounts with 100- 150 line staff employees.
  • Oversee 1 hospital and 8 skilled nursing facilities.
  • Built a great relationship with the residents and clients to ensure open communication between the dietary department and the facility administrator.

Service/Retail Manager

Thompson Hospitality @ Shaw University
01.2019 - 02.2023
  • Supervised a staff of 10-30 employees daily
  • Responsible for marketing the catering service and stationery.
  • Ensure sufficient levels of food are available and prepared for each meal period.
  • Interact with the chef in planning menus for the dining hall.
  • Ensured department employees are trained and follow standard procedures for food safety and sanitation to maintain a safe work environment.
  • Demonstrated positive proactive interaction with guests and clients by providing exceptional service.

Cafeteria Supervisor

Aramark @ Duke University Hospital
01.2017 - 02.2019
  • Supervised daily cafeteria operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on food preparation procedures and safety protocols.
  • Collaborated with school administration to address student dietary needs and preferences for menu planning purposes.
  • Coordinated special events, managing logistics for catering services and large group orders.
  • Responsible for daily deposits and audit on P.O.S Systems.
  • Addressed client concerns promptly, fostering an atmosphere of trust between the cafeteria team and clients.
  • Management food and supply inventory.

Education

Associate of Arts - Management

Wake Technical Community College
Raleigh, NC
06-2020

Skills

  • Proactive leader and problem Solver
  • Provide quality service to customers, staff and others
  • Excellent time management skills; task Oriented; detail-oriented
  • Thorough understanding of food preparation processes
  • Strong knowledge of current State food codes
  • Proven ability to manage 1,500 meals daily
  • Customer service
  • Staff development
  • Multi-unit management

Certification

  • Long Term Care Manager -Expire 6/2/2028
  • Food Safety Manager -Expire 4/24/2027
  • ServSafe Certificate -Expire 7/14/2208
  • LTC , FSM, and FOM Certified
  • CPR/AED Certified

Timeline

District Manager

HSCG Healthcare Service Group
02.2023 - Current

Service/Retail Manager

Thompson Hospitality @ Shaw University
01.2019 - 02.2023

Cafeteria Supervisor

Aramark @ Duke University Hospital
01.2017 - 02.2019

Associate of Arts - Management

Wake Technical Community College

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Lola Timmons