Lolitha L. Gunn
Augusta,GA
Summary
Professional support specialist prepared to excel in family readiness roles, known for facilitating impactful assistance programs and driving community engagement. Proven track record in enhancing family well-being through resourceful problem-solving and effective communication. Reliable team player adept at adapting to dynamic situations and fostering strong relationships with military families.
Overview
12
12
years of professional experience
Work History
TB Communicable Disease Specialist
Georgia Department Of Public Health
10.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Enhanced public awareness about disease prevention through conducting community outreach programs and workshops.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Promoted timely treatment by coordinating with healthcare providers and ensuring prompt reporting of diagnosed cases.
- Reduced disease transmission by providing education and counseling to 300+ at risk for infection or transmission.
Vaccine Data Entry
Alabama Department of Public Health National Guard COVID-19 Response Mission
03.2020 - Current
- Aided in the state operation to administer the COVID-19 vaccines by using my interpretation, analysis and data management skills
- By using the state database, I inputted and recorded each patient dose and vaccine type
- Me and my team completed 210 forms each a day and a total of about 4,500 a week
- We are working very swiftly in regards to meet all state requirements to get the vaccine out
Fitness Specialist (Traditional Drill Status Job)
U.S Air National Guard
02.2017 - Current
- Create a personal fitness plan for airman to lead, instruct, and motivate exercise activities, including cardiovascular exercises and conduct annually required physical fitness test for all armed forces to maintain their health and fitness
- Conduct the required physical fitness test every drill to assess muscular strength and enable members in successfully complete these fitness tests through standard Air Force physical fitness counseling
- Align policies and emergency procedures with organizational needs as well as keep up to date the gym and the equipment
- Promoted healthy lifestyle of fellow soldiers and improved their fitness levels through personal training sessions
- Acknowledged for conducting physical fitness test for more than 800 personnel a year
Base Service Specialist GS-0301-9-01
United States Air National Guard
04.2023 - 01.2024
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Evaluated systems according to predetermined checklist and noted issues.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Assisted with Family readiness Coordinated fundraising events for FRGs, raising funds to support various programs and initiatives.
- Monitored progress towards service plan goals.
Trust & Safety Analyst
Accenture
07.2022 - 03.2023
- Implemented innovative solutions that addressed identified gaps in existing policies or procedures while adhering to industry best practices.
- Streamlined reporting processes by introducing efficient systems for tracking accidents, near misses, and other incidents.
- Reduced accident rates through the development and enforcement of comprehensive safety policies and procedures.
- Contributed to a positive work environment through proactive collaboration with colleagues on cross-functional teams.
- Developed and maintained accurate records of programs and services.
Team Lead/ Contact Tracing Investigator
Alabama Department of Public Health National Guard COVID-19 Response Mission
08.2020 - 12.2020
- The COVID-19 Disease Investigator is a full-time temporary position that provides support as a principal investigation for our COVID-19 cases during the pandemic
- I worked in the epidemiological program for the Alabama Department of Public Health
- This includes conducting COVID-19 case investigation by phone calls using oral communication, entering data into the ADPH tracking system as outlined in Alabama regulations and supporting ongoing case communication with persons who test positive for COVID – 19
Security Forces Augmentee
U.S Air National Guard
10.2019 - 09.2020
- Managed and provided entry control, security patrol, alarm response, sentry duty, and escort duty
- Protected DOD, Air Force, and Air National Guard property and personnel to ensure high level of security and avoid any loss or damage
- Recognized for investigating an actually incident with no mistakes by meeting overall protocols
Provider Enrollment Specialist
Alabama Department of Public Health National Guard COVID-19 Response Mission
11.2020 - 03.2020
- As the Provider Enrollment Specialist I facilitates the application from a new provider through all stages in order to enroll the provider with commercial and/or government payers as well as facilities
- I work with Hospitals, Clinics, Pharmacy’s, and Urgent Cares to make sure that information inputted is correct In order to receive the vaccine for Covid-19
Logistics Specialist
U.S Army National Guard
05.2013 - 02.2019
- Oversaw and aligned scheduling, products, or equipment related to logistics, ensuring timely delivery of products and services
- Created and maintained stock records and other documents such as inventory, material control, accounting, and supply reports
- Achieved promotion to team lead by providing team with outstanding leadership within highly complex environment
Instructor
Ilovekickboxing
07.2017 - 02.2018
- Pivotal in creating routines, including punching, kicking, and blocking
- Conducted day-to-day classes as well as personal sessions with each member
- Kept the gym sanitized and clean to maintain hygienic environment
- Held the responsibility for making day-to-day calls to missing members as well interested people in a free information session
- Played a key role in promoting sales from the products we had on hand
- Delivered fitness routine for my clients, improving their physical as well as mental health
- Enhanced the strength, flexibility, and cardiovascular capabilities of clients by leading dynamic classes
Education
Bachelor of Science - Health Education
Stillman College
Tuscaloosa, AL05-2018
Skills
- Analytical thinking
- Family support
- Fundraising strategies
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Microsoft Word
- Microsoft Excel
- Data entry
- Fast typing speed
- Office administration
Timeline
TB Communicable Disease Specialist
Georgia Department Of Public Health
10.2024 - Current
Base Service Specialist GS-0301-9-01
United States Air National Guard
04.2023 - 01.2024
Trust & Safety Analyst
Accenture
07.2022 - 03.2023
Provider Enrollment Specialist
Alabama Department of Public Health National Guard COVID-19 Response Mission
11.2020 - 03.2020
Team Lead/ Contact Tracing Investigator
Alabama Department of Public Health National Guard COVID-19 Response Mission
08.2020 - 12.2020
Vaccine Data Entry
Alabama Department of Public Health National Guard COVID-19 Response Mission
03.2020 - Current
Security Forces Augmentee
U.S Air National Guard
10.2019 - 09.2020
Instructor
Ilovekickboxing
07.2017 - 02.2018
Fitness Specialist (Traditional Drill Status Job)
U.S Air National Guard
02.2017 - Current
Logistics Specialist
U.S Army National Guard
05.2013 - 02.2019
Bachelor of Science - Health Education
Stillman College
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