London Strom
Lilburn
Summary
Proven leader and efficient problem-solver, adept in cash management and team leadership, significantly enhanced customer satisfaction at QuikTrip. Expert in conflict resolution and CPR certified, I excel in high-pressure environments, ensuring efficiency and operational excellence. My background showcases a commitment to results through skillful team collaboration and decisive action. Highly efficient shift leader well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
11.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided upkeeps to improve the store quality
Shift Leader
Chick-fil-A
10.2021 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
Lifeguard
Positively Pools
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Parkview High School
Lilburn, GA05.2024
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Conflict Resolution
- Team Collaboration
- CPR Certified
Timeline
Clerk
QuikTrip
11.2023 - Current
Lifeguard
Positively Pools
05.2022 - 09.2022
Shift Leader
Chick-fil-A
10.2021 - 11.2023
High School Diploma -
Parkview High School
Similar Profiles
Guilllermo Gonzalez-javierGuilllermo Gonzalez-javier
Clerk at QuikTripClerk at QuikTrip
ELIZABETH ANGULOELIZABETH ANGULO
Clerk Trainer at QuiktripClerk Trainer at Quiktrip
Hugo Gudino GomezHugo Gudino Gomez
Part Time Clerk at QuikTripPart Time Clerk at QuikTrip