London Williams
Douglasville
Summary
Results-driven supervisor with experience in managing daily operations in retail. Skilled in staff training, problem-solving, and improving customer satisfaction, ready to optimize team performance and operational processes. Results-driven supervisor with experience in team management and training. Known for enhancing store efficiency and customer satisfaction through effective staff supervision and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
The UPS Store Inc.
Douglasville
07.2024 - Current
- Assisted customers with shipping, packaging, and printing services to fulfill needs.
- Maintained organized inventory and restocked supplies to ensure availability.
- Processed transactions accurately using point-of-sale systems for seamless operations.
- Collaborated with team members to enhance overall store efficiency and productivity.
- Handled administrative tasks including filing, data entry, and record keeping.
Supervisor
Publix
Douglassville
04.2022 - 03.2023
- Directed daily operations and supervised 15 employees in a fast-paced grocery environment.
- Trained new team members on customer service techniques and store policies.
- Coordinated schedules to optimize staff coverage during peak hours.
- Implemented safety protocols to ensure a secure workplace.
- Resolved customer complaints efficiently to improve satisfaction levels.
Team Member
Chick-fil-A
Decatur
06.2020 - 01.2022
- Delivered exceptional customer service in high-pressure restaurant setting.
- Prepared food items adhering to health and safety regulations.
- Supported team members during peak hours to ensure operational efficiency.
- Maintained cleanliness and organization throughout dining and kitchen areas.
Education
High School Diploma -
Druid Hills High School
Decatur, GA05-2022
Pre- Pharmacy - Pharmacy
Flordia Agricultural And Mechanical University
Tallahassee, FLSkills
- Customer service
- Inventory management
- Point-of-sale operation
- Data entry
- Shipping logistics
- Staff supervision
Affiliations
Black Women In Medicine
Certification
National Honors Society
Timeline
Associate
The UPS Store Inc.
07.2024 - Current
Supervisor
Publix
04.2022 - 03.2023
Team Member
Chick-fil-A
06.2020 - 01.2022
High School Diploma -
Druid Hills High School
Pre- Pharmacy - Pharmacy
Flordia Agricultural And Mechanical University