Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Stylist
Charmed
Worked closely with reception to streamline appointment scheduling process, resulting in improved efficiency and reduced wait times for clients.
Enhanced client satisfaction by providing personalized styling advice.
Provided personalized product recommendations.
Maintained detailed communications with assistants and shampoo attendants for inventory and client preferences.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Maintained up-to-date knowledge of styling/color trends and industry news, ensuring relevant styling suggestions for clients.
Determined appropriate hair treatments based on conditions and textures.
Mixed pigments and used proper techniques to achieve desired color.
Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Organized successful in-store events to promote new product lines and engage potential clients.
Increased client confidence by teaching them how to manage their style appropriately and recommend products.
Mentored junior stylists, providing guidance on best practices in customer service, and sales techniques.
Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recorded notes for future reference about customer preferences and services delivered.
Stlylist
Bella Salon And Spa
Developed strong relationships with clients, leading to increased repeat business and referrals.
Assisted in inventory management, keeping track of stock levels and placing orders as needed.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Streamlined appointment scheduling process, resulting in improved efficiency and reduced wait times for clients.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recorded notes for future reference about customer preferences and services delivered.
Monitored current trends to understand fashions and better serve customer needs.
Educated customers on products to maximize benefits.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Suggested treatments and styles to suit customer appearance and fashion choices.
Determined appropriate hair treatments based on conditions and textures.
Mixed pigments and used proper techniques to achieve desired color.
Administrative Assistant
Venice Nutrition, Conyers, GA
01.2019 - 03.2024
.Answering and directing phone calls-taking messages when needed.
Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Appointment Scheduling -New client and follow ups.
Scheduling lab orders.
Maintaining internal and external Contact List.
Demonstrated proficiency in various software programs, adeptly adapting to new technology as required for optimal job performance.
Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Facilitating and attending industry networking events.
Maintained confidentiality by handling sensitive documents and communications with discretion and care.
Developed positive relationships with internal staff and external partners through effective communication and collaboration.
Provided exceptional customer service to clients, addressing inquiries promptly and professionally.
Oversaw calendar management, scheduling appointments strategically to maximize productivity without causing conflicts or overbooking.
Reduced time spent on routine administrative tasks through implementation of automated systems.
Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding lab orders and procedures.
Handled sensitive client information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Reduced waiting room congestion by effectively managing client flow and utilizing scheduling strategies to minimize appointment overlaps.
Education
Certificate in Digital Marketing And E-commerce - Certificate in Digital Marketing And E-commerce
Grow With Google
Online
05.2024
Associate of Arts - Cosmetology
Aveda Institute
Atlanta, GA
05.2014
High School Diploma -
PCLA
Covington, GA
05.2008
Skills
Client Flow Management
Multi-Line Phone Systems
Data Entry Efficiency
Computer Skills
Support Services
Calm Under Pressure
Friendly, Positive Attitude
HIPAA Compliance
Relationship Building
Data Confidentiality
Relationship Building
Timeline
Administrative Assistant
Venice Nutrition, Conyers, GA
01.2019 - 03.2024
Certificate in Digital Marketing And E-commerce - Certificate in Digital Marketing And E-commerce
Grow With Google
Associate of Arts - Cosmetology
Aveda Institute
High School Diploma -
PCLA
Stylist
Charmed
Stlylist
Bella Salon And Spa
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