Lorena Padron
Norcross
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
8
8
years of professional experience
Work History
Teller
Wells Fargo
04.2022 - Current
- Received loan and utility payments, sending funds to correct destinations.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Identified sales opportunities and referred customers to branch partners in financial services.
Pharmacy Assistant
Wellpet Humane
05.2016 - 12.2021
- Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Organized pharmacy area to maintain clean and orderly environment.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Education
Bachelor of Science - Environmental Science
Georgia Gwinnett College
Lawrenceville, GA05.2026
Skills
- Data Entry
- Attention to Detail
- Studying for SIE
- Friendly
- Reliable and Responsible
- Decision-Making
- Professionalism and Courtesy
Timeline
Teller
Wells Fargo
04.2022 - Current
Pharmacy Assistant
Wellpet Humane
05.2016 - 12.2021
Bachelor of Science - Environmental Science
Georgia Gwinnett College
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