Loretta Eads
Villa Rica
Summary
Dependable server successful in providing fast, high-quality customer service with a smile to guests in the restaurant settings. Adaptable professional who is organized and has experience with in delivering exceptional service to guests of all backgrounds. Willing to take on any task to support the team and help business succeed, while offering strong leadership and a diligent work ethic.
Overview
8
8
years of professional experience
Work History
Server
Six Feet Under Pub And Fish House
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served high customer volumes during special events, nights, and weekends.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender
Sweet Auburn Bbq
10.2020 - 03.2023
- Studied and memorized over 50 popular cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests
- Maintained a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients
- Assisted with drink pairing for new and existing menu items
- Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business
- Trained new servers in company policies, guest service standards, and best practices
Bartender
Red Lobster
10.2018 - 01.2021
- Served food and alcoholic beverages including wine, beer, and custom cocktails to 50+ guests a night
- Warmly welcomed guests with a smile ensuring they were promptly greeted
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, and frozen beverages
- Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business
Head Server
Seabreeze
02.2017 - 10.2018
- Stayed on top of wide work, shift change, and closing tasks, delegating work during slower periods
- Oversaw staff of 10+ each night, monitoring performance and stepping in to resolve deficiencies
- Trained and mentored all new servers, bringing each up to speed quickly on policies, procedures, and strategies for team success
- Supported management with continuous monitoring of server activities and offering feedback on strategies to improve supervision and front-of-house operations.
Education
Bachelor of Science - Psychology
University of West Georgia
Carrollton05.2025
Skills
- Strong communication
- Complex problem-solving
- Leadership experience
- Teamwork
- Emotional Intelligence
- Attention to detail
- Hospitality and accommodation
References
- Leah Gossmann, District Manager, Six Feet Under Pub and Fish House, 437 Memorial Dr, Atlanta, GA, 30312, 404-523-6664, leah@sixfeetunder.net
- James West, General Manager, Six Feet Under Pub and Fish House, 437 Memorial Dr, Atlanta, GA, 30312, 404-523-6664, james@sixfeetunder.net
- Cameron Floyd, Executive Chef, Sweet Auburn BBQ, 656 North Highland Avenue Northeast, Atlanta, GA, 30306, 678-515-3550, cam.floyd@amarnien.com
- Charles Fricke, District Manager, Sweet Auburn BBQ, 656 North Highland Avenue Northeast, Atlanta, GA, 30306, 678-515-3550, charles.fricke@sweetauburnbbq.com
- Patrisha Grahm, General Manager, Red Lobster, 3100 Bill Arp Rd, Douglasville, GA, 30135, 770-949-8996
Timeline
Server
Six Feet Under Pub And Fish House
02.2022 - Current
Bartender
Sweet Auburn Bbq
10.2020 - 03.2023
Bartender
Red Lobster
10.2018 - 01.2021
Head Server
Seabreeze
02.2017 - 10.2018
Bachelor of Science - Psychology
University of West Georgia
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