Lorie Stevens
Ambrose
Summary
Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service and inventory management. Skilled in training and mentoring teams to enhance performance and drive sales growth. Recognized for implementing effective merchandising strategies that significantly improved product visibility and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Dollar General
Ambrose Ga
- Led daily store operations to ensure efficient workflow and exceptional customer service.
- Managed inventory levels, ensuring stock availability and minimizing shrinkage.
- Trained and mentored staff on sales techniques and operational procedures.
- Implemented visual merchandising strategies to enhance product presentation and increase sales.
Store Manager
Dollar Tree
11.2024 - Current
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Managed inventory levels, conducted stock audits, and optimized replenishment processes.
- Trained and developed staff on customer service best practices and operational procedures.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
General Manager
Huddle House
Douglas Ga
10.2018 - 09.2024
- Directed daily operations, ensuring compliance with health and safety regulations.
- Enhanced guest satisfaction through effective staff training and performance management.
- Implemented cost control measures to optimize operational efficiency and reduce waste.
- Developed standardized procedures to streamline workflow and improve service delivery.
Education
GED -
Tift Co High
Tifton, GA08-1988
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team building
- Verbal and written communication
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Cash management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
Timeline
Store Manager
Dollar Tree
11.2024 - Current
General Manager
Huddle House
10.2018 - 09.2024
Store Manager
Dollar General
GED -
Tift Co High