Summary
Overview
Work History
Education
Skills
Coursework
Timeline
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LORRETTA EADS

Villa Rica

Summary

Dedicated and empathetic professional with a strong foundation in psychology, and a passion for supporting and helping others. Experienced in building meaningful relationships, problem-solving in high-pressure environments, and providing individualized support to diverse populations. Skilled in effective communication, leadership, and teamwork, with a commitment to fostering a safe and inclusive environment for all. Currently enrolled in a Master’s program in School Counseling at Walden University, with the goal of supporting students in their personal, social, and educational development.

Overview

8
8
years of professional experience

Work History

SERVER/ADMINISTRATOR

Six Feet Under Pub and Fish House
Atlanta
02.2022 - Current
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Effectively communicates with individuals from diverse backgrounds, fostering an inclusive and welcoming environment.
  • Manages high-pressure situations and de-escalated conflicts, demonstrating crisis intervention and problem-solving skills.
  • Balances multiple responsibilities while maintaining attention to detail, showcasing strong time management skills.
  • Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivates warm relationships with regular customers.

BARTENDER

Sweet Auburn Bbq
Atlanta
10.2020 - 01.2023
  • Studied and memorized over 50 popular cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests.
  • Maintained a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
  • Assisted with drink pairing for new and existing menu items.
  • Trained new servers in company policies, guest service standards, and best practices.

BARTENDER

Red Lobster
Douglasville
01.2018 - 01.2021
  • Warmly welcomed guests with a smile ensuring they were promptly greeted.
  • Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business.
  • Trained new servers in company policies, guest service standards, and best practices.

Education

Master of Science - School Counseling

Walden University
Minneapolis, MN
09-2028

BACHELOR OF SCIENCE - PSYCHOLOGY

University of West Georgia
Carrolton
05.2025

Skills

  • Strong communication
  • Complex problem-solving
  • Leadership experience
  • Teamwork
  • Emotional Intelligence
  • Attention to detail
  • Hospitality and accommodation
  • Resilience

Coursework

  • ABNORMAL PSYCHOLOGY, Conducted in-depth analyses of psychological case studies, enhancing understanding of diagnostic criteria and treatment planning for mental health disorders.
  • HUMAN GROWTH AND DEVELOPMENT, Examined lifespan development theories, applying Erikson's psychosocial stages and Piaget's cognitive development model to assess behavioral and emotional growth.
  • THEORIES OF PSYCHOLOGY, Evaluated major psychological theories, including cognitive, behavioral, and humanistic approaches, and applied them to case studies to understand their real-world implications in counseling and education.
  • HEALTHY CONFLICT RESOLUTION, Developed and practiced conflict resolution strategies using Nonviolent Communication (NVC) techniques, fostering empathy, active listening, and constructive dialogue in interpersonal interactions.
  • SOCIOLOGY OF YOUTH, Explored the socialization process of youth, analyzing the impact of peer groups, media, and education on identity formation, behavior, and mental health.
  • SOCIOLOGY OF MENTAL HEALTH, Analyzed the social factors that influence mental health, including stigma, social inequalities, and access to care, to understand how societal issues impact the psychological well-being of individuals and communities.

Timeline

SERVER/ADMINISTRATOR

Six Feet Under Pub and Fish House
02.2022 - Current

BARTENDER

Sweet Auburn Bbq
10.2020 - 01.2023

BARTENDER

Red Lobster
01.2018 - 01.2021

Master of Science - School Counseling

Walden University

BACHELOR OF SCIENCE - PSYCHOLOGY

University of West Georgia
LORRETTA EADS